Medical Front Desk/Assistant

Job Overview
30 hours per week

At Carolina Functional Neurology Center, our passion is helping people achieve optimal neurological health through compassionate, caring, patient-centered treatments. With specialties in Functional Neurology, Functional Medicine and Chiropractic. We take a holistic approach to healing by looking at patients as a whole, finding the root cause of their symptoms, and treating them without drugs or surgery.

We are in search of an experienced Healthcare Administrator to join our highly talented team, who will help us deliver outstanding care to our patients through excellent administrative support and customer service.

Our ideal candidate:

• Has experience providing administrative support and customer service in a medical office or health clinic setting.
• Is an excellent communicator; with strong attention to detail, organizational skills and time management discipline.
• Is collaborative and proactively engages with patients and physician staff; takes direction and uses good judgment while acting independently.
• Has strong critical thinking skills; is flexible and able to smoothly transition tasks throughout the day in our busy environment.

Responsibilities in this role include:

• Answering phones, greeting all patients and providing guidance about office protocols.
• Prospective patient in-take and follow-up discussions to inform them of the type of care we offer. Communicating applicable financial information and clinic policies.
• Scheduling and coordinating patient consults and appointments using EHR software.
• Medical records set-up and managing patient accounts using EHR; obtaining patient information, medical authorizations, transfers and receipt of records.
• Administrative support for business aspects of the practice: processing payments for services; invoicing; inventory and supplies.
• Assisting physician team as needed and keeping an active pulse on the patient experience. Identifying potential barriers to high-quality health care in a timely manner, and coordinating with clinic staff to resolve any issues that arise.
• Demonstrating a friendly, compassionate, and professional attitude at all times and handling all patient questions and information with courtesy and discretion, in-person, via email and phone.
• Maintaining a clean work environment.
• Adhering to the Health Insurance Portability and Accountability Act (HIPPA) regarding patient confidentiality and privacy.

Qualifications:

• Bachelor's degree (preferred)
• Experience in a healthcare setting and/or medical office is required
• Proficiency with Google Suite
• Experience with EHR software required

Join us in creating a welcoming environment for our patients while contributing to the efficient operation of our practice. We look forward to your application!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Paid time off

Medical Specialty:

• Holistic Medicine
• Hyperbaric Medicine
• Neurology
• Physical & Rehabilitation Medicine

Ability to Commute:

• York, ME 03909 (Required)

Ability to Relocate:

• York, ME 03909: Relocate before starting work (Required)

Work Location: In person

Salary : $20