What are the responsibilities and job description for the Practice Manager position at Carolina Equine Hospital?
Carolina Equine Hospital — Veterinary Practice Manager
Location: Browns Summit, NC (on-site) | Type: Full-time | Salary: Competitive benefits
About Us
Carolina Equine Hospital is a leading equine ambulatory and hospital-based practice providing high‑quality medical, surgical, and emergency care. We value clinical excellence, strong client relationships, and a collaborative team culture.
Position Summary
We’re hiring a results‑driven Veterinary Practice Manager to lead operations, examine financial performance, and team culture. This is a strategic leadership role for a confident, analytical manager who will drive growth, maintain compliance, and foster positive staff and client relationships.
Ideal Candidate — Core Attributes
- Highly organized, efficient, and forward‑thinking
- Analytical with advanced financial and market comprehension
- Strong communicator who can align teams and foster clarity
- Strategic thinker who can execute at a high level
- Unwavering integrity and ethical standards
- Strong emotional intelligence: relationship‑focused, self‑aware, people‑aware
Essential Qualifications
- Demonstrated financial acumen (budgeting, P&L, A/R/A/P, KPI analysis) and forecasting
- Solid understanding of veterinary industry operations and market dynamics
- Excellent oral and written communication, leadership, and conflict‑resolution skills
- 1-3 years of practice management or progressive supervisory experience in veterinary/healthcare settings
Key Responsibilities
Lead non‑clinical teams (reception, assistant, inventory); recruit, train, evaluate, and manage those teams as needed
- Weekly team meetings, daily team assessments, oversight of team communication platforms (Slack)
Oversee payroll, daily banking, A/R/A/P, fee schedules, monthly/quarterly financial analysis, and KPI reporting
Ensure regulatory and ethical compliance (DEA, FDA, AVMA, NCVMB, Dept. of Labor, OSHA)
Manage client escalations, gather client feedback, and support the team in client service delivery
Participate in marketing and education efforts
Oversee inventory, purchasing, vendor contracts, insurance, and Standard Operating Procedures; act as IT/operations point person
Serve as a strategic partner to ownership on financial forecasting and business management
Work alongside the leadership team to conceptualize and implement business development strategies and techniques
What We Offer
Competitive salary (commensurate with experience and certification)- $80,000-$85,000
Relocation support
Health, dental, and vision insurance; PTO and holidays
Potential for flexibility in work schedule for the right candidate
Retirement plan with employer match
Continuing education and professional development support
Supportive team environment and opportunities for growth
Location
Carolina Equine Hospital is in Browns Summit, just outside Greensboro in the Piedmont Triad of North Carolina, minutes from Winston-Salem and High Point. The region offers sports, pet- and equestrian-friendly parks, art galleries, historic sites, hiking, and vineyards — with beaches and mountains within easy driving distance.
Please submit inquiries to:
Dr. James Talbot
jtalbot@carolinaequinehospital.com
Salary : $80,000 - $85,000