What are the responsibilities and job description for the Dental Office Manager position at Carolina Dentistry?
Dental Office Manager.
About Us:
At Carolina Dentistry, we believe dentistry is about more than just beautiful smiles — it’s about providing an exceptional experience from the moment our patients walk through the door. Our boutique dental practice offers personalized, patient-centered care in a calm, welcoming environment. We are looking for an experienced Dental Office Manager who shares our commitment to excellence and genuine hospitality.
The Opportunity:
As our Dental Office Manager, you will be the heart of our front office and a key member of our leadership team. You’ll ensure our daily operations run seamlessly while cultivating a culture of warmth, professionalism, and patient trust. This is an ideal position for someone who thrives in a refined, service-oriented setting and takes pride in creating memorable patient experiences.
What You’ll Do:
- Oversee day-to-day office operations with a focus on patient experience and efficiency.
- Lead, mentor, and support office team members to ensure cohesive, high-quality service.
- Manage scheduling, treatment coordination, billing, and insurance processes.
- Handle patient communications with grace, empathy, and professionalism.
- Monitor office performance metrics and contribute to practice growth strategies. Maintain a beautiful, organized, and welcoming office environment that reflects our brand.
What We’re Looking For:
- 3 years of dental office management or front-office experience (boutique or high-touch setting preferred).
- Deep understanding of dental insurance, billing, and scheduling systems.
- Proficiency with Dentrix.
- Exceptional communication and leadership skills.
- A calm, polished presence and a genuine passion for patient care.
- Strong organizational abilities with impeccable attention to detail.
Why You’ll Love Working With Us:
- Competitive compensation and performance-based bonuses.
- Comprehensive benefits, including health, dental, and vision coverage.
- Paid holidays and generous PTO.
- Continuing education and professional development opportunities.
- A supportive, team-oriented culture where your ideas and leadership matter.
Join Our Team:
If you’re an organized, compassionate professional who enjoys making patients feel valued and cared for, we’d love to meet you. Please send your resume and a short cover letter sharing why you’d be a perfect fit for our boutique practice!