What are the responsibilities and job description for the Senior Vice President and Chief Claims Officer position at Carolina Casualty (a Berkley Company)?
Company Details
Carolina Casualty is a member company of W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
Responsibilities
Oversee the Claims department; responsible for leading the development, implementation and execution of claims strategies, initiatives and processes. Lead and direct department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization.
Carolina Casualty is a member company of W. R. Berkley Corporation , an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others.
Responsibilities
Oversee the Claims department; responsible for leading the development, implementation and execution of claims strategies, initiatives and processes. Lead and direct department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization.
- Provide vision and leadership to the Claims Team in accordance with the company’s strategic direction
- Cultivate a departmental culture that excels in communication and collaboration
- Drives the development, implementation and continuous planning, organizing and leading of all claim programs, metrics, processes, results and initiatives.
- Leads, directs and has full management accountability for claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
- Collaborates with underwriting, risk management, actuarial, and other claims partners to ensure knowledge sharing on latest trends, market trends, legal changes and loss reserving. Regularly reports on loss trends and exposures to internal and external business partners
- Leverage people, technology, and processes to drive innovation within the department
- Identifies and implements claim best practices in all operating units for proper and consistent claim performance, compliance and achievement of financial goals
- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback
- Responsible for cost containment and expenses related to all claim files within the claims operation
- Creates claims annual operational goals and objectives and budget
- 10 years of liability and bodily injury claims experience
- 8 years management experience
- P&C, bodily injury claims, and transportation/trucking experience
- Expected to acquire and maintain adjusters license in all states where required or be an active member of a States Association
- Up to 20% travel
- This position is located in Jacksonville, FL and is 5 days in the office