What are the responsibilities and job description for the Service Inspector position at CAROLINA BASEMENT SYSTEMS?
Job Details
Description
Service Technician – Carolina Basement Systems
Location: Winston-Salem, NC
Position Type: Full-Time
Compensation: Based on experience incentives
Schedule: Monday–Friday (occasional weekends as needed)
About Us
At Carolina Basement Systems, we believe work should be more than just a job—it should be a place where you feel proud, supported, and part of something bigger. We're a team of down-to-earth, hardworking people who take our mission seriously—but never ourselves. Whether we're fixing foundations or celebrating a team win, we bring good vibes, a strong work ethic, and plenty of laughs to the table.
Our company culture is all about growth, collaboration, and having each other’s backs. We cheer each other on, share success, and create a work environment where everyone can thrive. From team outings and daily high-fives to celebrating milestones (big and small), we’ve built a place where people genuinely enjoy coming to work. If you're looking for a team that works hard, has fun, and makes a real difference in homeowners’ lives—you’ve just found your crew.
Job Summary
Carolina Basement Systems is looking for a hands-on, customer-focused Service Technician to join our growing team. In this role, you’ll troubleshoot and resolve issues on previously installed basement, crawl space, and foundation systems. You’ll work directly with homeowners to ensure their homes stay dry, stable, and protected.
What You’ll Do
-
Perform service checks and warranty work for previous installations
-
Diagnose and repair waterproofing, crawl space encapsulation, and foundation systems
-
Communicate clearly and professionally with homeowners about service needs and solutions
-
Provide outstanding customer service and ensure customer satisfaction
-
Maintain accurate records of service visits, parts used, and recommendations
-
Work both independently and with a small crew when necessary
-
Maintain a clean and organized work vehicle and job site
What We’re Looking For
-
Prior experience in construction, repair, HVAC, or related trade preferred
-
Strong mechanical aptitude and problem-solving skills
-
Excellent customer service and communication abilities
-
Ability to lift 50 lbs, work in tight spaces (crawlspaces and basements), and perform physical labor
-
Valid driver’s license and a clean driving record
-
Reliable, motivated, and team-oriented attitude
-
Willingness to learn and grow with the company
What We Offer
-
Competitive hourly wage performance incentives
-
Full benefits package including medical, dental, vision, and 401(k)
-
Paid time off and paid holidays
-
On-the-job training and opportunities for advancement
-
Supportive team environment and a culture that celebrates your wins
-
The chance to make a real difference in the lives of local homeowners
Join a company that values you, challenges you, and celebrates your success. We can’t wait to meet you!
Apply today and let’s build something great together.
Qualifications
