Business Services Specialist

General Summary: A nonexempt position responsible for accounting functions and transactions.

Essential Job Responsibilities:

• Provide back-up support for Posters, Insurance Reps, Collectors, and Medical Records personnel within Business Services.
• Maintain deposit spreadsheet for Posters, balancing to NextGen and MX Merchant.
• Review incoming Patient Portal email.
• Coordinate & balance satellite deposit logs, and the corresponding bank deposits.
• Review report to ensure that onset dates have been included.
• Handles incoming Bankruptcy notices.
• Send incoming checks to lockbox.
• Answer and distribute Business Office queue calls.
• Check voicemail, forwarding as appropriate.
• Accept patient credit card payments, entering in virtual terminal and NextGen.
• Answer patient’s questions on their account and/or statement.
• Handle and monitor the Bank Deposit Log.
• Patient address corrections.
• Provide back-up for mail distribution.
• Post Patient Portal payment batches.
• Overtime may be required occasionally.
• Other duties and projects as assigned.

Education: High school diploma or equivalent. Some accounting courses preferred.

Experience: Minimum two years of accounts payable experience, preferably in health care and exposure to general ledger accounting.

Other Requirements: None

Performance Requirements:

Knowledge:

• Knowledge of accounting systems and the generally accepted accounting principles.
• Knowledge of basic mathematics.

Skills:

• Accurate data entry skills.
• Good communication skills with both internal and external customers.
• Good organization skills and keen attention to detail.

Abilities:

• Ability to examine documents for accuracy and completeness.
• Ability to understand and interpret policies and regulations.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.