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Insurance Verification Representative (Medical Practice)

Carolina Asthma & Allergy Center
Charlotte, NC Full Time
POSTED ON 10/31/2025 CLOSED ON 12/29/2025

What are the responsibilities and job description for the Insurance Verification Representative (Medical Practice) position at Carolina Asthma & Allergy Center?

General Summary: A non-exempt position responsible for the proper and timely processing of claims and payments to providers.

Essential Job Responsibilities:

  • Reviewing medical policies of insurance carriers to ensure CAAC is aware of various criteria needed regarding procedures.
  • Contacting insurance carriers via phone or website.
  • Handle patient and provider calls in reference to immunotherapy and/or special procedures.
  • Answer and forward incoming calls in a timely manner.
  • Working miscellaneous project and reports as needed and as instructed by management.
  • Provide accurate and timely estimates on immunotherapy, including patient’s out-of-pocket expense.
  • Utilize necessary spreadsheets to track the immunotherapy estimates provided to clinical staff.
  • Upload estimate documents to EHR and DocuSign
  • Review and follow-up daily eligibility reports based upon patient appointment schedule.
  • Follow up to ensure that all referrals and authorizations have been obtained to cover the appropriate dates.
  • Provide eligibility information prior to vaccine reorders.
  • Obtain updated referrals and authorizations.
  • Contact PCP offices as needed.
  • Other duties as assigned.

Education: High school diploma or equivalent. Some college or Bachelor's degree in health or business administration.

Experience: Minimum two years of experience in claims processing in a health care setting.

Job Type: Full-time

Pay: $16.25 - $18.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $16 - $18

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