Decorators Outlet Manager

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

As a member of the Hunter Douglas family of brands, Carole Fabrics has proudly served the interior design community for more than 60 years, making the finest soft window treatments in the industry. We take pride in our reputation for exceptional quality, our broad on-trend collection of the finest fabrics, and our devotion to personal service. 

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?

Position Overview

The Outlet Manager is responsible for leading all staff and day‑to‑day operations within the retail location to ensure a profitable, customer‑focused, and efficiently run store.

What you'll do

Staff Management & Leadership

• Oversee staffing levels to support normal operations, special events, and peak periods.
• Interview, hire, train, and mentor store team members.
• Create, manage, and monitor staff schedules and daily work assignments.
• Conduct timely performance evaluations, administer discipline, and follow termination procedures in accordance with company policies.
• Maintain a motivated, positive team through clear communication, incentives, and regular feedback.

Sales & Customer Service

• Review daily sales reports and receipts; ensure consistent deposits and timely submission of reports.
• Address customer needs, resolve issues, and build long-term customer relationships.
• Plan, organize, and support sales, marketing, and budgeting efforts to maximize store performance.

Operations & Inventory Management

• Manage budgets, inventory, purchasing, and overall sales performance.
• Verify inventory accuracy through spot checks and counts; ensure daily entry of inventory.
• Ensure yearly inventory is completed accurately and on schedule, working closely with the Senior Inventory Manager and Accounting Supervisor.
• Manage stock levels, merchandise products, and rotate displays to optimize customer interest and sales.
• Ensure pricing, signage, markdowns, stockroom organization, and safety checks meet operational standards.
• Support day-to-day store operations, including opening, closing, and general store management.
• Ensure pricing is current and accurate on all products, including signage and markdowns.

Retail Technology & Reporting

• Operate and oversee POS systems, cash registers, and store computers, ensuring smooth daily transactions.
• Troubleshoot minor technical issues and coordinate with IT as needed.
• Utilize company software to research, analyze, and track product purchases, sales trends, and inventory data.
• Track daily sales to ensure daily and monthly sales targets are met.
• Prepare and submit timely reports on sales, transactions, and inventory for management review.

Store Environment & Compliance

• Ensure the store is consistently clean, organized, and welcoming.
• Perform other duties as assigned, supporting the overall success of the store.

Job Safety Responsibilities:

All employees are responsible for complying with safety rules, regulations, and policies. Responsibilities include but are not limited to:

• Following all facility safety policies and procedures
• Reporting unsafe conditions or practices to a supervisor
• Promoting a safe workplace by addressing unsafe behavior among coworkers
• Notifying management of ongoing safety violations
• Wearing required PPE correctly and reporting defective equipment
• Reporting all near misses, accidents, injuries, illnesses, and any Muscular Skeletal symptoms or disorders

Who you are

• High school diploma required, degree in Business or related field preferred
• Minimum two years of retail experience preferred
• Ability to read tape measure
• General knowledge of fabrics
• Strong verbal and written communication skills
• Highly organized with excellent attention to detail
• Demonstrated commitment to exceptional customer service
• Proficient computer skills, including Microsoft Word and Excel
• Ability to learn and use company software effectively

What's in it for you?

• Annual base salary: $45,000 
• Bonus target range: 10%
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay 
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

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