Program Manager - Joseph Ballay Center for Design Fusion

Carnegie Mellon University’s School of Design seeks a Program Manager to join their team for the Joseph Ballay Center for Design Fusion. The Program Manager plays a pivotal role in ensuring the successful implementation and impact of the Center. The Program Manager works with the Center’s Director and others to ensure the efficient execution of educational, research, and co-curricular programs. Working collaboratively with faculty and staff, and leveraging resources from CMU, the Program Manager operates at both strategic and tactical levels to steward program development from concept to execution and ensures seamless operation, integration, and progress at every step.

Your core responsibilities will include:

• This individual will serve as a key liaison between faculty, project sponsors, and internal and external stakeholders, ensuring the smooth delivery of programs and projects. Their effort will translate into new revenue through the expansion and delivery of programs, outreach to secure new contracts and relationships, and support with contributed revenue opportunities.
• Development of the next 3-year strategic plan, calibrating the Center’s positioning, capability, and capacity
• Establish clear pathways of engagement for faculty, staff, and students
• Engage leadership and campus community in collaborative engagements with Design alumni, companies, and various organizations
• Leverage existing traction and relationships in pairing design with units on campus and beyond
• Support faculty initiatives to develop research threads and probe the landscape and limits of Design Fusion
• Event Management: Planning and coordinating events such as seminars, workshops, conferences, etc., for both on- and off- campus locations. Including coordination of travel, transportation, meals, registration, etc. Planning,
• preparing and distributing itineraries or meeting agendas; ensuring meeting materials are produced and are available
• Administrative Support: Arranging domestic/international travel for faculty and faculty team. General administrative support necessary for managing programs including ordering supplies, copying materials, ordering food, arranging parking, etc.
• Other duties as assigned.

Physical and Mental Requirements:

• Adaptability and openness to change as the department and organization evolves.
• Ability to work well with others and/or as part of a team.
• Ability to respond to and manage emergency situations and/or crisis.
• Ability to work with sensitive information, maintain confidentiality and use discretion.
• Ability to pay close attention to detail; keep and maintain accurate and detailed reports and records.
• Ability to maintain composure when dealing with difficult situations and/or individuals.
• Ability to meet deadlines, work under pressure and with frequent interruptions.
• Ability to understand and follow directions.
• Ability to prioritize work and handle multiple tasks simultaneously.
• Visual acuity to perform activities such as extended use of a computer monitor, extensive reading, transcribing, analyzing data and figures, visual inspection involving small defects, small parts and/or operation of machines, using measurement devices, and/or assembly of parts at distances close to the eye.

Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor’s degree; Master’s degree preferred.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

3-5 years’ experience in:

• Program management, preferably in an educational or international development context.
• Planning and organizing events with complex logistics, and simultaneously managing multiple workstreams effectively.
• Applying oral and written communication skills to tasks such as stakeholder engagement, reporting, and educational content development.
• Managing budgets efficiently while maintaining accurate and auditable records.

Decision Making:

• Decisions may affect a work unit or department. Job may contribute to business and operational decisions.
• Decisions have implications on management and operations of a unit or department. Job may contribute to important strategy, operation and business decisions.

Working Conditions:

• Required to work normal business hours; evening and weekend work may occasionally be required.
• Required to occasionally travel to and/or work at off-campus or remote locations.

Accountability:

• Assists in planning, monitoring, and/or managing budget in a work unit or department.
• Accountable for the successful completion of individual goals and priorities.
• Accountable for operational results of a work unit or department.

Direction:

• Performs a variety of routine work within established policies and procedures, and receives detailed instructions on new projects and assignments.
• Establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals.

Supervision:

• Authority to oversee the work activities of others. Does not have authority to undertake or recommend employment actions.

Requirements:

• Successful background check

Are you interested in this exciting opportunity?! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits , take well-deserved breaks with ample paid time off and observed holidays , and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access , and much more!

For a comprehensive overview of the benefits available, explore our Benefits page .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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