What are the responsibilities and job description for the Administrative Specialist position at Carlson Software?
The Administrative Specialist supports multiple company divisions by performing general office duties, managing incoming calls, assisting with customer registration, and contributing to inventory, accounting, and anti-piracy projects.
Key Responsibilities
- Clerical & Office Support: Manage daily correspondence, perform data entry, maintain accurate records, and operate a multi-line phone system.
- Business Operations: Maintain schedules, coordinate inventory transfers and logistics, and compile operational reports.
- Research & Analysis: Gather data, draft summaries, and manage internal tracking systems to support business decisions.
- Customer Service: Assist customers via phone or email with the registration process, provide reception support, and handle inquiries professionally.
- Special Projects: Assist with accounting tasks, inventory management, anti-piracy initiatives, and other duties as needed.
Qualifications & Skills
- Software Proficiency: Experience with Microsoft Excel, Microsoft Word, and Google Workspace.
- ERP Experience: Familiarity with Sage or similar Enterprise Resource Planning (ERP) software preferred.
- Communication: Excellent written, verbal, and interpersonal communication skills.
- Organization: Strong organizational skills with the ability to prioritize tasks effectively.
- Collaboration: Ability to work efficiently both independently and within a team environment.
- Adaptability: Versatility, flexibility, and strong analytical problem-solving skills.
Requirements
- High school diploma or equivalent required; associate degree preferred.
- Strong computer skills.
- Excellent verbal communication and professional phone etiquette.
- Strong attention to detail.
Job Type: Full-time, Permanent
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule: Monday to Friday
Work Location: Maysville, KY