What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Carlson Electric LLC?
Carlson Electric is looking for an energetic, personable, and highly organized admin person to join our team. The administrative assistant will coordinate logistical and administrative tasks for all departments; Electrical, and Solar Electric. They will communicate with utility companies and submitting applications, and customers regarding scheduling, project progress and invoicing. We are looking for someone with excellent problem-solving skills and great attention to detail.
The job is an in-office position from 7:30AM until 4PM. You will have your own desk and a quiet safe work environment. Individual will have free range to organize the space to best suit them.
Job Responsibilities
- Receptionists duties; answering phone, signing for deliveries and taking messages for all departments.
- Help schedule customer projects and communicate with customers when services will be provided.
- Monitor the supply of office material and run errands if need be.
- Fill out paperwork needed for client projects like permitting, applications and keep track of project purchases.
- Oversee scheduling of meetings, jobs, appointments, and other operational tasks to reduce any potential conflicts.
- Coordinate administrative, project management and logistical tasks, including assigning certain tasks to other team members, to streamline operations and enhance efficiency in all departments.
- Communicate with team leaders to ensure all necessary tasks are completed in an effective and resourceful matter, and assist where necessary.
- Serve as not only an office manager, but also as the assistant to the owner and other team members.
- Be able to work in a highly efficient manner, and in a very FUN, fast paced team environment.
- Handle customer inquiries promptly to ensure everyone is satisfied at all times.
- Handle accounts including some creating invoices and including printing out proposals and contracts.
- Assist team leaders in any and all processes related to solar and/or renewable energy sales.
- Take ownership of the office in ensuring smooth workflow ie: operational phone systems/voicemails/call routing, create office equipment inventory, etc.
- Answer phone calls and create work orders for staff.
- Emailing and constant communication with utility and cooperative senior staff.
- Willingness to learn new processes and implement those processes as needed
- Utilizing CRMs and other online technology tools that house customer data.
- Filling out rebate forms to ensure customers receive expected funds in the mail, and ensuring all forms are accurate, processed, approved, and followed through with until delivered to customers.
Job Skills & Qualifications
Required
Associate degree or equivalent experience
2-3 years or more experience in office management/sales or a related administrative role
Proficiency in MS Office as well as Google Apps/G-Suite, Trello
Strong organizational and problem-solving skills
Passion and Energy for the position, and our industry.
Preferred
Outstanding time management skills & resourcefulness
Previous customer service or front office experience
Background in Electrical Contracting and/or Renewable Energy or similar fields
Strong independent work ethic
Benefits
Small family owned business work environment
Unique position with opportunity for growth/advancement
Ongoing Training to learn the ins and outs of today's #1 Fastest Growing Industry with a company that has been in business for 40 Years and Dominates our Market
IRA with 3% company match
PTO
Rare position in today's #1 industry - working for one of the best!
Our company has been awarded as a National Top 500 Solar Installer multiple years in a row by Solar Power World
Other benefits may be offered in time as we are a growing company!
Work Remotely
- No
Work Remotely
- No
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20 - $30