What are the responsibilities and job description for the Client Experience Specialist position at Carlos Nunez - Farmers Insurance Agency?
Job Overview
For nearly 15 years, the Farmers Insurance-Nuñez Agency has proudly served the state of Texas with one mission to protect what matters most. Were not your typical insurance office were a family-oriented, growth-driven team that takes pride in helping clients feel confident and cared for.
Now, were looking for a Customer Service Representative who brings warmth, professionalism, and passion to every conversation. If you're someone who enjoys helping others, thrives in a fast-paced environment, seeking career development, & values long-term relationships, this is the place for you. Join our Team!
Salary Range: $25,000.00 - $45,000.00 per year
Benefits
Annual Base Salary Bonus Opportunities
Hands on TrainingMon-Fri Schedule
Career Growth Opportunities
Requirements
Strong communication & multitasking skills
Positive attitude and customer-first mindset
Basic computer proficiency
Bilingual: English & Spanish
Must be P&C Licensed in Texas
Responsibilities
Be the friendly voice that greets clients by phone, text, and email
Handle policy changes, billing questions, and coverage updates
Assist with quoting, renewals, and retention efforts
Deliver top-notch service that earns 5-star reviews
Help clients feel like part of the Farmers family
Continue to grow & develop with training
Salary : $25,000 - $45,000