What are the responsibilities and job description for the Client Advisor position at Carlock Automotive?
Sales Consultant – Automotive
Are you ready to level up your career in automotive sales? Carlock Volkswagen of Cool Springs is hiring a new kind of Sales Consultant — one who delivers a modern, seamless, and personalized experience from start to finish.In this hybrid, full-process role, you’ll guide each client through the entire purchase journey — from initial contact and vehicle selection to accessories, financing, and final delivery. No handoffs. No confusion. Just one dedicated consultant building trust from beginning to end.If you’re a motivated, customer-focused professional who thrives on connection, consistency, and closing the deal the right way, this is your opportunity to shine.
🔧 What You’ll Do
Education And/or Experience
Previous experience in customer-facing roles such as food service, restaurants, or the hospitality industry (including hotels or guest services) is highly valued.
Sales training or experience is a strong advantage.
Benefits
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.
Are you ready to level up your career in automotive sales? Carlock Volkswagen of Cool Springs is hiring a new kind of Sales Consultant — one who delivers a modern, seamless, and personalized experience from start to finish.In this hybrid, full-process role, you’ll guide each client through the entire purchase journey — from initial contact and vehicle selection to accessories, financing, and final delivery. No handoffs. No confusion. Just one dedicated consultant building trust from beginning to end.If you’re a motivated, customer-focused professional who thrives on connection, consistency, and closing the deal the right way, this is your opportunity to shine.
🔧 What You’ll Do
- Own the entire client experience from introduction to delivery
- Sell not just vehicles — but accessories, protection packages, and finance products
- Build strong relationships and foster long-term customer loyalty
- Present and demonstrate new and pre-owned inventory with confidence
- Manage your own pipeline using the latest CRM tools
- Review and maintain daily inventory reports
- Strategize with sales leadership to grow your personal market share
- Track performance and meet dealership standards for CSI, gross average, and monthly units
- Stay updated on product certifications and market trends
- You are the single point of contact. Clients only work with you, creating a faster, more transparent experience
- Combine sales, finance, and accessory sales into one hybrid role
- Elevate the buying experience by creating trust and simplicity
- Modern showroom, premium brands, high-quality traffic
Education And/or Experience
Previous experience in customer-facing roles such as food service, restaurants, or the hospitality industry (including hotels or guest services) is highly valued.
Sales training or experience is a strong advantage.
Benefits
- Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.
