What are the responsibilities and job description for the Banquet Server/Food Runner position at Carlisle Country Club?
Job Summary
The Food Runner supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere.
Reporting Structure
- Reports to the F&B Director.
Day-to-Day
- Assist with delivering food and beverages to members/guests, ensuring prompt service.
- Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
- Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
- Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
- Collaborate with team members to ensure a smooth dining experiences, providing support as needed.
- Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary.
- Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
- Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies.
- Perform additional duties as assigned by management, including supporting special events and large parties.
Additional Duties
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
- Wear a clean, neat uniform that meets club standards.
About You
Preferred
- High school diploma or equivalent.
- Previous experience in Food and Beverage service.
- Current Food Handler and RAMP Certifications as required by state and city regulations.
- Excellent communication skills with the ability to speak clearly and effectively.
- Ability to follow instructions and communicate well with team members.
Physical Requirements
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Able to lift, carry, push, and pull up to 100 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
- Trays
- POS System
Join us as we create unforgettable experiences for our guests through exceptional service at Carlisle Country Club!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $12 - $14