What are the responsibilities and job description for the Claim Navigator position at Carlisle Byers Casey, PLLC?
The Claim Navigator is responsible for helping injured workers navigate Washington workers’ compensation claims while ensuring claims move forward efficiently and strategically.
This role combines claim management, client communication, scheduling coordination, procedural follow-through, and litigation support. The Claim Navigator works closely with attorneys, medical providers, vocational counselors, claim managers, and clients to help move claims toward resolution.
Successful Claim Navigators are organized, proactive, compassionate, detail-oriented, and comfortable managing multiple moving parts at once.
Responsibilities Include:
- Managing active workers’ compensation claims
- Communicating with clients and claim professionals
- Monitoring deadlines and scheduling
- Drafting correspondence and claim-related documents
- Organizing medical and vocational records
- Supporting attorneys in claim progression and litigation preparation
- Maintaining accurate documentation and workflow systems
Ideal Qualities:
- Strong organization and follow-through
- Calm under pressure
- Compassionate communication
- Ability to manage deadlines and competing priorities
- Strong problem-solving skills
- Ability to work collaboratively within a fast-paced team environment
Compensation:
Compensation is based on experience and applicable education
Salary : $19 - $30