What are the responsibilities and job description for the Warehouse Lead / Inventory Specialist position at Carlie C's IGA?
Warehouse Lead / Inventory Specialist
The primary purpose of the Warehouse Lead is to support the Warehouse Manager through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Warehouse Lead also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.
Responsibilities
The primary purpose of the Warehouse Lead is to support the Warehouse Manager through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Warehouse Lead also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.
Responsibilities
- Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.
- Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing delivery schedule.
- Coordinates with Warehouse Administrator to align on warehouse and inventory priorities, in alignment with operational objectives.
- Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.
- Assists in inventory management, and helps with stocking and shipping, as necessary.
- Receives all inventory and maintains accurate records of shipments and goods received for all assigned center of operation.
- Conducts physical inventory audits and spot audits for all assigned centers of operation, researches any deficiencies and identifies solutions.
- Oversees inventory in assigned centers of operation by ensuring all 3PL and center cycle count requirements, inventory management and audits are completed successfully and in a timely manner.
- Reduces operational costs by reconciling missing and wrongfully transacted inventory.
- Collaborate with team members and cross functional departments to resolve operational issues and optimize workflow.
- Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
- Takes the lead in effectively applying new processes and skills in accomplishing assignments
- May provide technical guidance and training to others
- Makes recommendations for new or revised processes and has a role in the implementation
- Adheres to all quality guidelines
- Works with minimal degree of supervision
- Has latitude to make decisions in exceptional circumstances within established guidelines
- Provides guidance to less experienced team members
General Skills and Competencies
- Strong time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with and resolve complex issues
- Ability to plan and arrange activities
- Excellent interpersonal communication skills
- Excellent written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Analytical thinking
- Oversee small projects
- Identify and recommend continuous improvement opportunities
- Some knowledge of Microsoft Software (Excel, Word, PowerPoint)
- Some experience with high volume inventory movement
- Interpersonal skills to work efficiently with others
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
- Ability to stand for extended periods.
- Ability to bend and twist frequently.
- Ability to grip, reach, and pinch with arms and hands frequently.
- Ability to squat, kneel, balance, and climb occasionally.
- Ability to work in a constant state of alertness and safe manner