What are the responsibilities and job description for the Front End Associate position at Carlie C's IGA?
Front End Associate
Description
At Carlie C’s IGA, a Front End Associate plays a key role in creating a positive shopping experience for every customer. Providing prompt, friendly service is the top priority, and being courteous and cooperative with both customers and coworkers is essential to building long-term success.
Duties
Greet customers with a smile and a friendly attitude.
Accurately operate all cash register functions, including handling cash, checks, credit/debit cards, gift certificates, coupons, WIC vouchers, and food benefit cards.
Scan all merchandise to ensure every item is accounted for.
Verify customer identification when prompted by the register.
Maintain an accurate and balanced cash drawer throughout the shift.
Enter prices manually when items do not scan; complete “Not On File” forms as needed.
Bag groceries efficiently while taking care with fragile items like bread and eggs.
Keep the register, checkout lane, and front-end area clean and organized.
Assist customers by carrying groceries, retrieving carts, and helping other cashiers as needed.
Perform additional tasks or cleaning duties assigned by the manager.
Ability to lift up to 15 pounds.
Qualifications
Must be at least 16 years of age.
Friendly, neat, and professional in appearance.
Strong communication skills and a positive attitude toward customer service.
Ability to accurately count and handle money in a fast-paced environment.
Enjoys working with the public and contributing to a team environment.
