What are the responsibilities and job description for the Water Filtration Service Technician position at Carl F Riedell And Son Inc?
Carl F. Riedell & Son is looking for an experienced Water Filtration Service Technician to join AWS – Advanced Air and Water Company in Osterville, MA.
If you’re a water treatment professional who takes pride in your work, enjoys troubleshooting systems, and likes working directly with customers, we’d love to hear from you.
As a Water Filtration Service Technician, you’ll take ownership of service calls from start to finish, working on residential water treatment systems and helping customers get the most out of their equipment. We’re looking for someone who is confident in their skills, dependable, and takes pride in quality workmanship.
Come be part of a family-owned company that has been serving Cape Cod for 95 years!
Responsibilities
- Service, maintain, troubleshoot, and repair residential water treatment systems
- Work with water softeners, neutralizers, filtration systems, and point-of-use R.O. systems
- Diagnose system issues and determine the appropriate repairs or adjustments
- Perform filter changes, system cleanings, settings adjustments, and routine maintenance
- Test water and evaluate water treatment needs
- Install and service components associated with residential water treatment systems
- Communicate system operation, recommendations, and repairs clearly to customers
- Communicate with customers, foremen, and other Riedell team members
- Maintain clean, safe, and organized job sites and vehicles
- Identify potential issues and communicate them to the appropriate team members
- Complete service documentation and accurately record work performed
- Take responsibility for the quality and completion of each service call
Qualifications
- 2 years of experience servicing residential water treatment or filtration systems
- Experience with water softeners, neutralizers, filtration systems, and point-of-use R.O. systems
- Strong mechanical and troubleshooting skills
- Knowledge of residential plumbing and water treatment practices
- Ability to diagnose problems and work independently
- Strong customer service and communication skills
- Ability to work independently and as part of a team
- Valid Massachusetts driver's license and clean driving record
- Dependable, organized, and detail-oriented
- Ability to lift 50 lbs. and work in basements, crawlspaces, and varying conditions
- Plumbing experience or a Massachusetts plumbing license is a plus
Compensation & Benefits
- $30–$45 per hour, based on experience
- Full-time, year-round position
- Consistent 40-hour work weeks
- Company vehicle
- Health, dental, vision, and life insurance
- Paid time off and holidays
- 401(k) with company match
- Ongoing training and career development
- Opportunities for advancement
- Supportive, family-owned work environment
About AWS – Advanced Air and Water
AWS – Advanced Air and Water is part of the Carl F. Riedell & Son family of companies, specializing in residential water treatment and air quality solutions.
Our team works with customers throughout Cape Cod to provide reliable water treatment solutions, including water softeners, neutralizers, filtration systems, and reverse osmosis systems.
As part of the Riedell family, AWS shares the same commitment to quality workmanship, dependable service, and treating our customers right.
We're looking for experienced professionals who take pride in their work, support their team, and want to build a long-term career with a local company.
If you're ready to put your water treatment experience to work with an established local company, apply today to join Advanced Air and Water.
Job Type: Full-time
Pay: $30.00–$45.00 per hour
Salary : $30 - $45