What are the responsibilities and job description for the Inside Sales Representative position at Caris Life Sciences?
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Inside Sales Team is responsible for driving revenue growth by identifying, engaging, and qualifying prospective customers through outbound outreach, inbound lead follow-up, and strategic account development. This team serves as the front line of the commercial organization, educating prospects, identifying customer needs, generating pipelines, and supporting field sales with well-qualified opportunities that accelerate the sales cycle.
Job Responsibilities
Lead Generation & Prospecting
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Inside Sales Team is responsible for driving revenue growth by identifying, engaging, and qualifying prospective customers through outbound outreach, inbound lead follow-up, and strategic account development. This team serves as the front line of the commercial organization, educating prospects, identifying customer needs, generating pipelines, and supporting field sales with well-qualified opportunities that accelerate the sales cycle.
Job Responsibilities
Lead Generation & Prospecting
- Conduct outbound calling, emailing, and social outreach to targeted accounts or customers.
- Qualifying inbound leads and responding to inquiries with speed and professionalism.
- Research prospects to understand business needs, buying triggers, and decision-making structures.
- Maintain a high volume of outreach while ensuring quality conversations.
- Use structured qualification frameworks (e.g., BANT, MEDDICC, Challenger) to assess fit and buying readiness.
- Schedule discovery calls, demos, and meetings for Account Executives and Territory Managers.
- Track all prospective interactions, notes, and status updates accurately within Salesforce.
- Maintain a strong understanding of product offerings, value propositions, and competitive differentiators.
- Partner closely with Marketing to follow up on campaigns, events, and content-driven leads.
- Support Field Sales with account research, contact discovery, and stakeholder mapping.
- Provide feedback on Marketing and Commercial Operations on lead quality, objections, and market trends.
- Assist in onboarding new customers by setting expectations and handing off accurately to Customer Success or Implementation teams.
- Hit or exceed weekly/monthly KPIs (calls, meetings booked, SQLs, pipelines created).
- Continuously optimize outreach sequences, messaging, and tools to improve conversion rates.
- Maintain a clean, organized pipeline and follow standardized sales processes.
- Participate in training and coaching sessions to improve product knowledge and selling skills.
- 1–3 years of inside sales, sales development, tele-prospecting, or similar experience.
- Strong verbal and written communication skills.
- Demonstrated ability to manage high outreach volume while staying organized.
- Experience using CRM platforms (Salesforce preferred) and sales engagement tools (Outreach, SalesLoft, HubSpot, etc.).
- Ability to build rapport quickly, handle objections, and engage prospects in meaningful conversations.
- High energy, self-motivation, and strong resilience in a fast-paced environment.
- Familiarity with Challenger Sales or other structured qualification methodologies.
- Experience or education in life sciences, oncology diagnostics, biotech, or healthcare.
- Proficiency with lead research tools (ZoomInfo, LinkedIn Sales Navigator, Apollo, etc.).
- Must possess ability to sit and/or stand for long periods of time.
- Employees may be required to lift routine office supplies and use standard office equipment.
- All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
- This position requires periodic travel and some evenings, weekends and/or Holidays.
- This is an on-site role and requires travel to the corporate office building.
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
