What are the responsibilities and job description for the Community Relationship Manager (Part Time) position at Caring Transitions?
The COMMUNITY RELATIONSHIP MANAGER will be responsible for contacting and establishing new referrals and qualified leads within a defined territory to meet and exceed franchise sales and revenue goals. The successful candidate will be self-motivated and possess excellent interpersonal and phone skills with the ability to develop a rapport with business partners and clients. The overall goal of this position is to drive sales, develop markets and create new opportunities for the business.
WHAT YOU WILL DO IN THIS POSITION:
- Serve as the main point of contact with referral sources and prospects. Work closely with our team to identify and analyze prospect needs and wants. Communicate with prospects to identify and structure goals.
- Develop and maintain relationships with networking and referral source partners through regular meetings, phone calls and electronic communications
- Identify and secure Referral Sources based on market needs and trends in an effort to build working relationships, drive revenue and increase long term business development.
- Actively pursue sales partnerships and contact lead sources by email, phone, and in person with local travel.
- Achieve other business objectives including increased brand awareness in the marketplace, implement market growth strategies, create Business Development plans, achieve quarterly sales objectives.
- Identify, manage and develop referral sources and educate those sources on franchise services and programs and clearly establish differentiation from competition. Schedule and present at public education events and networking events
- Demonstrate adequate understanding of current market needs
- Maintain adequate knowledge of franchise services and specialty programs.
- Provide comprehensive reporting as required, to area franchise owner
- Support and utilize sales tools such as branded materials, social media, sales development training and webinars, and event-driven Email Campaigns
- WHAT YOU NEED TO BRING TO THE TABLE: Job Requirements
- Minimum 3 years’ experience sales and marketing with proven results
- Must possess at a minimum Bachelor's Degree, in related field is preferred.
- Must exhibit excellent interpersonal and communication skills and the ability to negotiate effectively
- Have a positive mindset and strong sense of purpose with the capacity to develop a passion for the mission and vision of the franchise
- Motivated, self-starter with strong organization and time management skills
- Possesses the ability to work in a team environment
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Facebook, LinkedIn
- Work with management to originate content and success stories for business communications, social media, referral partners, public education and media relations.
- Develop and implement marketing plans, including product positioning, campaign strategies and market insights.
- Schedule and manage marketing activities utilizing cross-functional project management and social media tools
- Maintain effective internal communications regarding marketing functions and activities.