Lead Caregiver

• Variable Hour
• Sedona
• Posted on March 2, 2026
  
  

Website Caring Hearts In-Home Care

Company: Caring Hearts Home Care

Reports To: Administrator

Employment Status: Non-Exempt

Schedule: Varies based on client and operational needs

Position Summary

The Lead Caregiver serves as a senior caregiving professional who provides direct client care

while supporting quality, consistency, and communication between caregivers, clients, and office

staff. This role acts as a mentor and point of contact for caregivers in the field and assists with

training, coverage, and care coordination as needed.

Essential Duties And Responsibilities

Client Care

• Provide high-quality, non-medical personal care services including assistance with:
• Activities of Daily Living (ADLs)
• Mobility and transfers
• Meal preparation
• Light housekeeping
• Companionship and safety supervision
• Follow individualized care plans and report any changes in client condition to the office promptly
• Maintain client dignity, privacy, and respect at all times
  

Caregiver Support & Leadership

• Serve as a role model for professional caregiving standards and company values
• Assist with onboarding and mentoring new caregivers
• Provide guidance and support to caregivers in the field
• Serve as a first point of contact for caregiver questions during assigned shifts
• Assist with caregiver coverage when needed to ensure continuity of care
  
  

Communication & Documentation

• Communicate effectively with care coordinators, schedulers, and supervisors regarding:
• Client concerns
• Caregiver performance issues
• Schedule challenges
• Complete accurate and timely documentation, including shift notes and incident reports
• Report concerns related to safety, abuse, neglect, or exploitation in accordance with company policy
  

Quality & Compliance

• Ensure care is delivered in compliance with agency policies, state regulations, and client care plans
• Support quality assurance efforts by identifying training needs or care improvements
• Adhere to confidentiality and HIPAA requirements at all times
  
  

Qualifications

• Minimum of 2 years of professional caregiving experience (home care preferred)
• Demonstrated leadership, reliability, and strong communication skills
• Ability to train, mentor, and support other caregivers
• Able to work 12 hour shifts and be available to work with short notice
• Able to participate in on call rotation
• Knowledge of non-medical home care best practices
• Ability to handle sensitive situations with professionalism and compassion
  
  

Required Certifications & Clearances

• Current CPR/First Aid certification (or willingness to obtain)
• Valid driver’s license and reliable transportation
• Current auto insurance
• Ability to pass background checks in accordance with state and company requirements
  
  

Physical Requirements

• Ability to lift, push, and pull up to 50 pounds with or without reasonable accommodation
• Ability to stand, walk, bend, and assist with transfers as required
• Ability to perform job duties in various home environments
  
  

Work Environment

• Client homes and community settings
• Variable schedules including possible evenings, weekends, or on-call coverage
  
  

Performance Expectations

• Consistently demonstrates professionalism, compassion, and leadership
• Maintains reliable attendance and punctuality
• Supports agency goals related to quality care and caregiver retention
• Upholds Caring Hearts Home Care’s mission and values