Regional Director of Operations - In Home Health Care - with Bonuses!

Job Type

Full-time

Description

IMPACT - Lead multiple locations. Build the leaders behind them.

You'll lead and elevate performance across multiple locations, driving profitability, service standards, compliance, and scalable growth. As a key member of the leadership team, this role translates vision into execution — standardizing operations, building high-performing teams, and delivering exceptional results across the organization.

Who We Are

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar
  
  

What You'll Do

• Own operational performance across multiple sites, from KPIs and service delivery to efficiency and accountability
• Travel regularly to identify obstacles, fill gaps, develop staff, run internal QA audits, and lead industry surveys
• Execute growth strategies and evaluate systems, vendors, and partnerships for maximum ROI
• Partner with Finance on budgets, cost control, and profitability-aligned decisions
• Keep every location fully compliant with regulatory, licensing, and contractual requirements
• Coach and develop Operations staff while reporting KPIs and key initiatives to the Executive Team
  
  

Role Qualifications

• Proven track record leading multi-site operations with strong accountability for performance, profitability, and scalable growth
• Strong financial acumen — experienced managing budgets, forecasts, and cost control across complex organizations
• Exceptional leadership skills with a demonstrated history of building, coaching, and developing high-performing teams
• Strategic thinker with the ability to execute with discipline, urgency, and a proactive, solutions-first mindset
• Highly organized and results-driven — skilled at managing competing priorities and deadlines in a fast-paced environment
• Strong communicator with excellent interpersonal skills, professional judgment, discretion, and a collaborative mindset
• Committed to compliance, HIPAA standards, and operational accuracy with strong attention to detail
• Experience in healthcare, home care, or a regulated industry strongly preferred; in-home care background a bonus
  
  

COMPREHENSIVE WELLNESS PORTFOLIO

Responsibilities

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!
  
  

Requirements

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care
  
  

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.