What are the responsibilities and job description for the AR Resource position at Caring Acres Nursing and Rehab Center?
Accounts Receivable Resource – Skilled Nursing
We are seeking an experienced and highly organized Accounts Receivable Resource to support the billing and collection operations of skilled nursing facilities in Iowa. This position will help ensure accurate, timely billing and collections while working closely with facility teams, payors, and company leadership.
Responsibilities include:
Manage accounts receivable follow-up for Medicare, Medicaid, managed care, private-pay, and other payors
Review aging reports and prioritize outstanding accounts for collection
Research denied, delayed, or underpaid claims and follow through to resolution
Complete billing, payment posting, adjustments, and account reconciliation
Monitor Medicaid eligibility, authorizations, patient liability, and managed-care requirements
Communicate professionally with residents, responsible parties, facility staff, payors, and outside partners
Maintain clear documentation of collection activity and account status
Prepare accurate reports and updates for leadership
Assist with CHOW-related billing transitions, enrollments, and accounts receivable setup as needed
Support facility Business Office staff and help maintain consistent billing and collection processes
Preferred qualifications:
Prior skilled nursing, long-term care, or healthcare accounts receivable experience
Experience with PointClickCare (PCC)
Experience with Inovalon or similar claims management and clearinghouse platforms
Strong Microsoft Excel skills
Knowledge of Iowa Medicaid and managed-care billing is strongly preferred
CHOW experience is a plus
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities, meet deadlines, and work independently
A problem-solving mindset with a commitment to accurate and timely follow-through
We are looking for someone who is dependable, proactive, and comfortable taking ownership of accounts from initial billing through final resolution.