HEALTH EDUCATION DEPARTMENT MANAGER

Duties & Responsibilities

• Organizing programs and activities by the mission and goals of the organization.
• Developing new programs to support the strategic direction of the organization.
• Creating and managing long-term goals.
• Manage a budget and operating plan for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in customer satisfaction, safety, quality, and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Develop policies and procedures for Health Education Program.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analyzing program risks.
• Working on strategy with the marketing team. Maintain statistical spreadsheet documentation of patient contacts.
• Work with Clinic Director to develop grant proposals, adhere to grant requirements and budgets, and submit required reports.
• Remain current with disease-specific knowledge and be able to access resources (online, through education, contacts with drug company representatives, etc.).
• Collaborate with health care providers within the clinic and the community to make them aware of health education opportunities.
• Organize and conduct advisory committee meetings on related projects in the department.
• Implement special projects, as required 
• Participate in developing and implementing Caridad Center Health Clinic’s short and long-range goals.
• Attend meetings and training as required. 
• Work in support of and cooperation with CHC staff.
• Other duties as assigned.

Programmatic Responsibilities 

• Understand of, and commit to health equity, including racial equity and addressing the social determinants of health.
• Manage the recruitment effectively, interviewing, hiring, training, and termination of staff.
• Aides in the development of monthly reports provided by department staff.
• Must be able to work independently. 
• Ability to receive and offer feedback constructively.
• Provide department presentations to partnership organizations, patients, and community members. 

Qualifications 

• Bachelor’s Degree in an accredited administration program or related health/education field. Master’s degree in related field preferred.
• Proven experience in program management.
• Proven stakeholder management skills.
• Proven experience managing a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Understanding of project management.
• Bilingual proficiency (Spanish or Haitian Creole), computer literate, effective collaboration, and culturally competent.