What are the responsibilities and job description for the Fine Dining Server Assistant (Part-Time) - The Venetian Chop House - Caribe Royale Orlando Hotel position at Caribe Royale?
Scope of Position
The Venetian Chop House Fine Dining Restaurant, Server Assistant, is primarily responsible for providing prompt, courteous and efficient food, and beverage service to the guests. As a Server Assistant they are responsible for preparing service stations, assisting the service to the guests, clearing and resetting tables and cleaning and closing service stations. He/she will possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.
Position Requirements
- Professional and strong interpersonal skills
- Previous food and beverage experience in a resort hotel environment is a plus.
- Basic computer knowledge (Micros or other POS systems).
- Outstanding and professional guest services skills.
- A food handling certification must be completed within the first 90 days of employment.
- TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.
- Knowledge of food and wine is an asset.
- Excellent eye for detail and the ability to multi-task.
- Must be of minimum legal age to serve alcohol according to state law.
Responsibilities
- Greet (using names) and acknowledge each guest after seating with hotel greeting standard.
- Knowledge of restaurant layout and location of all equipment and supplies.
- Set tables with silverware and glassware and other items.
- Ensure place settings are appropriate, and each guest has the necessary items for the standard place setting.
- Polish silverware.
- Assist servers in their tasks.
- Ensure service stations are stocked and ready for service.
- Observe and take note of dirty, clean, and occupied tables that need a refresh.
- Know and implement standards/procedures of service for guests.
- Assist guests' service needs in a professional and timely manner.
- Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant.
- Assist the servers by refilling beverages and water and running food to the tables.
- Perform any other reasonable duties as required by management.
Education
- High school diploma or GED.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Must be physically fit in order to lift, pull and push items up to 50 pounds.
- Also requires reaching overhead/standing/walking/ and bending throughout shift.