Service Advisor, 70-80, Full Benefits Package

CarHop is adding a Service Advisor in our Minneapolis District.

Advisor Benefits

• Great starting salary of $70,000-$80,000.
• Great work/life balance - 2 days off per week
• Full health benefits (Medical/Dental/Vision/Flex spend)
• 401 (k) w/ company match
• Paid time off (PTO) plus 6 paid holidays
• A fun work environment filled with awesome people!
• We give you the tools to succeed with regular training and mentoring
  
  

Qualifications:

• ASE Certification required (minimum of 2 current certifications preferred).
• 3 years experience is a must but 5 year is preferred in a dealership or independent repair environment.
• Strong understanding of vehicle diagnostics, safety systems, and drivability issues.
• Excellent communication skills—must be able to translate complex repair needs into easy-to-understand terms.
• Must have basic computer knowledge and be comfortable with using different online systems to assist in repairs you may not be an expert with.
• Negotiation skills when handling/working with shops and vendors.
  
  

Key Responsibilities:

• Review technician notes, diagnostic findings, and repair recommendations.
• Prioritize safety and drivability issues from multi-point inspections and estimates.
• Help verify proper warranty and non-warranty covered repairs on both company and customer vehicles.
• Maintain department standards, expectations, and company core values.
• Provide support for the Sales and Finance teams when needed.
• Able to work with fellow Service Advisors and collaborate with one and other on direction/outcome on specific repair estimates.
  
  

About CarHop:

CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those who have not quite perfect credit to achieve transportation independence!, Now in 12 states and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.