What are the responsibilities and job description for the Senior Account Manager position at Cargo?
Senior Account Manager - Greenville, SC
Job Description
The Senior Account Manager plays a pivotal role in client support and team coordination, under the guidance of an Account Supervisor or Account Director. They are responsible for facilitating day-to-day project execution with a primary focus on delivering high-quality creative outputs while also serving as a strategic consultant to the client on larger initiatives. This specific opening requires strong digital, brand and strategic past project experience.
The Requirements
- Bachelor's degree in Marketing or related field
- Minimum 3-5 years of experience in a dynamic agency environment
- Demonstrates a passion for continuous learning and innovative problem-solving
- Capable of managing multiple projects independently while collaborating effectively with the team
- Maintains a keen understanding of the broader business objectives and client strategic goals while paying meticulous attention to detail and organization
- Stays adaptable and approaches changing priorities with a solution-focused mindset
- Prior experience managing digital, CRM and strategic projects required.
- Strong written communication and proofreading skills
- Experience creating client-facing presentations and decks
- Proficient in Microsoft Office suite, including Microsoft Teams, Excel, PowerPoint, and Outlook
- Project management software and basic analytics/reporting tools a plus
The Responsibilities
- Develops a comprehensive understanding of client industries, products, and services, while monitoring competitor activities
- Leads and contributes to the development of strategic initiatives for clients with support from Account Supervisor or Account Director
- Develops strong relationships with clients in an effort to contribute to and foster organic growth for assigned clients
- Takes initiative in problem-solving, anticipating client needs and preparing solutions.
- Leads entire cycle of projects from brief development through project completion, managing client expectations and satisfaction as well as scope management and oversight.
- Maintains proactive and professional communication with team members on a daily basis
- Serves as the primary day-to-day client contact; leads and actively participates in client meetings and calls
- Prepares and manages client-related documents such as emails, status reports, meeting agendas, and reports
- Utilizes project management platforms to communicate creative changes and allocate tasks to the creative team
- Establishes and manages project timelines, ensuring adherence to schedules and meeting deadlines
- Conducts quality assurance testing and proofreading for all projects
- Maintains up-to-date records of ongoing projects and archives past project information
- Facilitates internal and external follow-ups on projects as necessary
- Manages project budgets and hours to ensure profitability and efficient use of resources
- Performs other duties as assigned by the management
TO FORMALLY APPLY, PLEASE EMAIL YOUR RESUME via https://www.thecargoagency.com/careers/
