What are the responsibilities and job description for the Senior Pricing Operations Specialist position at CARFAX?
Join Team CARFAX as a Sr. Pricing Operations Specialist
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.
We are seeking a detail-oriented Sr. Pricing Operations Specialist to support CARFAX’s sales and account management teams. The ideal candidate blends operational accuracy with business acumen, able to manage complex pricing workflows, identify inefficiencies, and contribute to process improvement and automation initiatives.
This role requires strong cross-functional collaboration across Sales, Pricing Strategy, Finance, and Contract Support, ensuring that pricing decisions, offers, and contract structures are implemented accurately and efficiently within Salesforce CPQ.
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our Centreville, VA office, subject to change with future business needs. Our office will be moving to Reston, VA in 2026!
What You'll Be Doing:
- Pricing Operations: Analyze sales opportunities, offers, and contracts for accuracy, interpret terms, and apply business rules to determine product eligibility and pricing.
- Salesforce Queue Management: Process high-volume sales and account maintenance requests through CRM workflows, ensuring timely completion and accuracy.
- Offer Strategy Implementation: Create, enable, and maintain offer management strategies while ensuring contract terms align with business requirements.
- Sales Support: Process sales crediting efficiently and with 100% accuracy.
- Subject Matter Expertise: Serve as a go-to resource for cross-departmental inquiries on pricing, offers, and quote system functionality (CPQ).
- Performance Analytics: Generate reports to identify trends, bottlenecks, and improvement opportunities that drive operational excellence.
- Quality Assurance: Maintain productivity standards while ensuring 100% accuracy in high-volume work environments.
- Cross-Functional Collaboration: Partner with sales, account management, and leadership on escalated issues and process improvements.
- Project Leadership: Drive department initiatives and communicate system updates across all organizational levels.
What We Are Looking For:
- Bachelor’s degree required
- 2 years of experience in pricing operations and/or business/sales operations
- Advanced Excel skills including pivot tables, LOOKUPs, and conditional logic
- Salesforce proficiency, including case/queue management, report creation, and CPQ (Configure Price Quote) functionality
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to work independently and manage multiple priorities
What’s in it for you:
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
- For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits
Don’t just take our word for it:
- 10X Virginia Business Best Places to Work
- 10X Washington Post Top Workplace
- 9X Washingtonian Great Places to Work
- 3X St. Louis Post-Dispatch Best Places to Work