What are the responsibilities and job description for the Manager of Revenue Operations position at CARFAX?
Description
Join Team CARFAX as a Manager of Revenue Operations
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!
The Manager of Revenue Operations will be a foundational pillar of the Dealer Business Unit Operations team, taking absolute ownership of day-to-day execution, infrastructure, and operational excellence. This individual will manage reporting, sales incentives, meeting preparation, and cross-departmental coordination. By executing these critical tactical functions seamlessly, this role ensures the broader organization functions at peak productivity and directly enables leadership to focus on long-term strategic growth.
What You'll Be Doing
Reporting & Administration
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.
Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].
Join Team CARFAX as a Manager of Revenue Operations
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!
The Manager of Revenue Operations will be a foundational pillar of the Dealer Business Unit Operations team, taking absolute ownership of day-to-day execution, infrastructure, and operational excellence. This individual will manage reporting, sales incentives, meeting preparation, and cross-departmental coordination. By executing these critical tactical functions seamlessly, this role ensures the broader organization functions at peak productivity and directly enables leadership to focus on long-term strategic growth.
What You'll Be Doing
Reporting & Administration
- Sales & Contest Tracking: Own the end-to-end tracking, data analysis, and weekly/monthly communication of sales metrics and internal performance contests.
- Data Request Fulfillment: Serve as the primary, central point of contact for data gathering requests across the DBU, delivering precise and structured insights to stakeholders and senior leadership.
- Territory Management: Administer and cleanly execute territory updates, adjustments, and roster assignments to ensure structural integrity and minimize sales friction.
- Compensation Tracking: Maintain and track compensation plan metrics, performing necessary audits and calculations to ensure accurate alignment with corporate reward structures.
- Incentive Program Execution: Design, stand up, and manage short-term sales contests and tactical incentives to drive motivation and pace toward immediate targets.
- Meeting Architecture: Lead the logistics, build structured agendas, and manage the pre-work coordination for critical weekly, monthly, and quarterly Dealer Business Unit and management leadership meetings.
- Cross-Functional Liaison: Act as the main day-to-day operational liaison between the Dealer Business Unit and all other departments (including CARFAX cross-functional teams) to ensure unified communication and eliminate silos.
- Process Tracking: Build and maintain project tracking frameworks to ensure all operational timelines, deliverables, and launch schedules stay on track.
- Standard Operating Procedures (SOPs): Document processes for data gathering, contest execution, and reporting to establish repeatability and operational resilience.
- 4 years of experience in Revenue Operations, Sales Operations, or Business Operations.
- Advanced proficiency in data manipulation (Excel/Sheets, CRM platforms specifically Salesforce, and BI reporting tools).
- Proven experience handling compensation tracking, formula management, and metric reporting.
- Meticulous attention to detail and strong structural organization.
- Exceptional communication and project management skills; comfortable interacting with diverse cross-functional teams.
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 9X Washington Post Top Workplace
- St. Louis Post-Dispatch Best Places to Work
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.
Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].