What are the responsibilities and job description for the Senior Site Reliability Engineer position at careviso?
Senior Site Reliability Engineer
Location: Remote in the United States
About The Role
We're looking for a Senior Site Reliability Engineer or DevOps Engineer to join our small but growing infrastructure team. You'll work alongside our existing Site Reliability team to build and maintain the systems that keep our platform reliable, secure, and observable. This is a generalist role on a lean team where you will be involved with everything from CI/CD pipelines to cost optimization to incident response.
If you thrive in environments where you can own problems end-to-end and want to shape infrastructure practices from the ground up, we'd love to hear from you.
Responsibilities
careviso is a cutting-edge, rapidly-growing healthcare technology company. By automating the impossible we’re able to solve the most complex problems in the healthcare industry in real-time: prior authorizations and financial transparency.
careviso created a complete technology platform that increases patient access to care by delivering cost estimates, administrative requirements, and approvals in real time. Our mission is to support patients, providers, and payors with total access to healthcare.
All employees must be authorized to work in the United States. careviso provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, careviso complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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Location: Remote in the United States
About The Role
We're looking for a Senior Site Reliability Engineer or DevOps Engineer to join our small but growing infrastructure team. You'll work alongside our existing Site Reliability team to build and maintain the systems that keep our platform reliable, secure, and observable. This is a generalist role on a lean team where you will be involved with everything from CI/CD pipelines to cost optimization to incident response.
If you thrive in environments where you can own problems end-to-end and want to shape infrastructure practices from the ground up, we'd love to hear from you.
Responsibilities
- Application Performance & Reliability
- Partner directly with product teams to identify, diagnose, and resolve application performance issues or escalate to the appropriate owners
- Build and improve monitoring, alerting, and dashboarding across our application and infrastructure using the Grafana stack
- Establish SLIs/SLOs and drive reliability improvements based on data
- Participate in incident response and blameless postmortems
- On-call rotation during business hours with off-hours coverage for critical incidents only
- Infrastructure & Platform Engineering
- Manage and evolve AWS infrastructure using Terraform
- Maintain and improve ECS-based deployments for our Rails monolith and supporting services
- Own and enhance CI/CD pipelines in GitHub Actions
- Build internal tooling that improves developer productivity and deployment confidence
- Security & Compliance
- Support HIPAA and SOC 2 compliance through infrastructure controls, access management, and audit readiness
- Implement and maintain security best practices across cloud resources
- FinOps
- Monitor cloud spend and identify optimization opportunities
- Right-size resources and implement cost-aware infrastructure patterns
- 2–3 years of experience in SRE, DevOps, or platform engineering roles
- 2–3 years of software development experience
- Familiarity with one or more high-level languages such as Ruby, Python, Javascript, Java, C/C , etc.
- Strong hands-on experience with AWS or similar cloud platform
- Proficiency with Infrastructure as Code
- Experience with containerized deployments
- Working knowledge of CI/CD pipelines
- Familiarity with observability tooling
- Understanding of security fundamentals and compliance in regulated environments
- Comfortable working in a small team where ownership and initiative matter
- AWS certifications (Cloud Practitioner, Solutions Architect, etc.)
- Experience in healthcare or other compliance-heavy industries (HIPAA, SOC 2)
- Background in data engineering or ETL pipelines
- QA or test automation experience
- Familiarity with Ruby on Rails applications
careviso is a cutting-edge, rapidly-growing healthcare technology company. By automating the impossible we’re able to solve the most complex problems in the healthcare industry in real-time: prior authorizations and financial transparency.
careviso created a complete technology platform that increases patient access to care by delivering cost estimates, administrative requirements, and approvals in real time. Our mission is to support patients, providers, and payors with total access to healthcare.
All employees must be authorized to work in the United States. careviso provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, careviso complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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