What are the responsibilities and job description for the Intake Coordinator position at Carevio Health?
We are seeking a compassionate and organized Intake Coordinator to join our team, dedicated to supporting families in accessing Community Living Supports (CLS) and Respite Care services. This role offers an opportunity to make a meaningful difference in the lives of families and individuals by providing exceptional service and guidance throughout the intake process.
Key Responsibilities:
- Serve as the primary point of contact for families seeking CLS and Respite Care services, providing information and support throughout the intake process
- Assess families’ needs and eligibility for available services, ensuring accurate and timely documentation
- Coordinate with service providers, case managers, and community resources to facilitate smooth intake procedures
- Maintain detailed and organized records of all interactions, assessments, and service plans
- Educate families about available programs, eligibility criteria, and application procedures
- Follow up with families to ensure ongoing support and address any questions or concerns
- Stay informed about updates and changes in community resources, policies, and regulations related to CLS and Respite Care
Skills and Qualifications:
- Excellent communication and interpersonal skills, with a compassionate approach to family support
- Strong organizational and time-management abilities
- Experience in social services, healthcare, or related fields preferred
- Knowledge of community resources, eligibility requirements, and service coordination
- Ability to handle sensitive information with confidentiality and professionalism
- Proficiency in computer applications and record-keeping systems
- Ability to work independently and as part of a collaborative team
Join our organization and be part of a dedicated team committed to enhancing the quality of life for individuals and families. We offer a supportive work environment, opportunities for professional growth, and a chance to make a positive impact in the community.