Home Health Intake/Staffing Coordinator

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Why Choose Carevana Home Health?


At Carevana Home Health, we are a dynamic and growing team of dedicated professionals united by a shared mission: to serve and uplift our community through compassionate, patient-centered care. We are honored to deliver high-quality healthcare in the comfort of our patients homesmaking a meaningful and lasting impact through personalized treatment, ongoing support, and an unwavering commitment to excellence.

Are you ready to make a difference with us?


Position: Intake and Staffing Coordinator

Overview
We are seeking a dedicated and detail-oriented Intake/staffing Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring accurate documentation, and providing exceptional service to patients. This position requires strong organizational skills, familiarity with medical terminology, and proficiency in various electronic medical record (EMR) systems. The Intake Coordinator will be the first point of contact for patients, making it essential to have excellent communication skills and a compassionate approach.

Responsibilities

• Manage patient intake processes, including scheduling appointments and collecting necessary information.
• Conduct insurance verification and ensure compliance with HIPAA regulations.
• Review documentation for accuracy and completeness, including care plans and medical records.
• Communicate effectively with patients regarding their medical history, insurance details, and appointment confirmations.
• Maintain organized patient files and ensure confidentiality of sensitive information.
• Provide clerical support as needed, including filing, typing, and managing multi-line phone systems.
• Collaborate with healthcare providers to streamline patient care processes.

Requirements

• Previous experience in a medical office or clinic setting is preferred.
• Strong understanding of medical terminology.
• Bilingual candidates are a bonus.
• Excellent computer skills with proficiency in Microsoft Office applications.
• Strong organizational skills with attention to detail in documentation review.
• Ability to handle multiple tasks efficiently while maintaining a high level of customer service.
• Experience in insurance verification and knowledge of Medicare processes is a plus.
• Must have professional and customer-service-driven phone and communication skills.
• Strong phone etiquette and interpersonal skills for effective patient interaction.
• Previous experience in Home Health office management or familiarity with Home Health. Join our team as an Intake Coordinator, where you can make a meaningful impact on patient care while advancing your career in the healthcare field.
• Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed.
• Outstanding interpersonal relationship building.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week (In-person)

Full-time Benefits

• PTO
• Health Benefits
• Dental Benefits
• Vision Benefits
• 401K match after one year of employment
• Holiday pay
• Paid sick leave