Urgent Care Tech- Full-Time- Nocatee

Position Summary
Performs basic ancillary skills to assist provider to meet the specific needs of patients.

Duties and Responsibilities
Assists provider with exams, procedures and other processes related to direct patient care under direct supervision. This includes, but may not be limited to:

• Assists provider with exams, procedures and other processes related to direct patient care under direct supervision. This includes, but may not be limited to:
• Specimen collection and completion of lab paperwork
• Applying splints as directed by provider
• Setting up procedures as trained when ordered by provider
• Triages patients, measures vital signs, and records information on patients' charts
• Provides timely follow up regarding lab results under the direction of the provider
• Prepares treatment rooms for examination of patients and brings patients from the waiting room to an exam room in a timely manner
• Consistently communicates with patients on wait times, provides direction to the next step in the treatment process
• Maintains clear, appropriate, and accurate documentation
• Notifies provider of patients ready for exam, room number, vitals, and chief complaint
• Observes and communicates changes in the patient’s condition to the provider on duty
• Participates in the completion of the daily checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State Regulations
• Checks all supplies and medications including sample medications for expiration (monthly)
• Treats patients and co-workers consistent with the CareSpot Mission statement, Vision, Values.
• Adheres to established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards, as well as all protocols
• Maintains patient confidentiality, including shredding of any patient information
• Maintains appropriate licenses and continuing educational requirements
• Participates in education programs and attends meetings or training sessions as required
• Makes suggestions to management for improving the clinics’ performance and patient’s experience
• Cross trained to perform front desk operations such as scheduling, answering phones, insurance verification and other duties as assigned
• Performs other duties as assigned to promote high-quality, cost-effective patient care and an efficient, productive work environment

Experience, Skills and Education
• Minimum of High school diploma/GED required

• BLS certification from a hands-on course is required; Red Cross, American Safety Health Institute, or National Safety Council are preferred.
• Prior experience in a healthcare setting such as an emergency department, urgent care or other ambulatory care clinic is preferred
• Basic Computer skills
• Excellent customer service skills
• Ability to work in a team environment