What are the responsibilities and job description for the Referral Specialist - Hartsville (Suite A) position at CareSouth Carolina?
Job Description
The Referral Specialist is responsible for processing referral requests following CareSouth Carolina guidelines and for providing courteous and professional assistance to patients and their families. The duties include:
- Ensures that referrals are accurate and completed and scheduled in a timely manner
- Ensuring that provider's diagnostic referral orders are prioritized and authorization completed as needed and patient made aware of appointment
- Utilizes the visualizations/referral tracking system to track referrals. Appointments and authorizations are scheduled in a timely manner and task sent to Centralized Medical Records for tracking
- Utilizes established documentation system to notify the referring provider if patients do not adhere to the recommended plan of care and/or authorization is not approved
- Meets with Referral Technical Advisor individually and/or as a team routinely to review referrals and updated training on referral system. Also to provide timely solutions for all identified access/service problems and patient complaints
- Builds strong external and internal working relationships
Education and Experience
- High school diploma or equivalent
- One (1) to three (3) year experience in field or related field
Hours
Monday-Friday, 40 Hours, Full Time(8:00 a.m,.-4:30 p.m.)
Location
Hartsville, SC(Suite A)
CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.