What are the responsibilities and job description for the Quality Assurance Coordinator position at CareRite Centers?
The Quality Assurance/Continuous Quality Improvement (QA/CQI) Coordinator
is committed to maintaining and improving ongoing quality assurance and quality improvement
programs to ensure care delivered to residents and their families is of high quality and consistent
with the mission of the organization. This entails the monitoring and evaluation of the quality and
appropriateness of care rendered to all residents. When opportunities to improve care and services
are identified through a data driven quality measurement process, improvement actions will be
taken to ensure that quality of care and services is supported. The QA/CQI Coordinator is
dedicated to providing the highest quality of care to promote the well being of each individual in
all dimensions: physical, mental, psychosocial and spiritual.
Major Responsibilities:
The QA/CQI Coordinator facilitates and guides the efforts of the interdisciplinary team to
achieve the following objectives:
1. Assure the provision of high quality resident care and services through utilization of
criteria-based quality improvement methodology, which objectively and
systematically monitors and evaluates the quality and appropriateness of resident /
care and services on an ongoing basis.
2. Assure effective and efficient use of facilities and services through the use of an
ongoing monitoring, evaluation and intervention.
3. Provide a means for prompt identification of potentially high-risk problems and
timely communication to individuals responsible for immediate evaluation and
intervention.
4. Identity and correct resident care and service concerns and process by assessing the
root cause and scope of the concern(s) and by the implementation of actions to
resolve the identified concerns, or by the identification of opportunities to improve
care and services.
5. Ensure communication and reporting of continuous quality
improvement/performance improvement activities and opportunities to the medical
director, all staff and the governing body.
6. Provide self-appraisal of all departments to assure a level of excellence that meets
professional standards and maximum compliance to standards as established by
federal, state agencies and professional licensing boards. This would include, but is
not limited to, resident/ care and services provided by the organizations
interdisciplinary team and contracted service providers.
7. Evaluate services, systems and processes, and revise or establish policies and
procedures to enhance the organizations ability to provide quality care.
8. Assure the quality of care and services is monitored and evaluated in at least the
following areas:
Abuse, neglect and misappropriation of funds
Contracted Physician Services
o Podiatry
o Wound care
o Hospice
o Psychiatric Services
o Dental
o Optometry
Corporate Compliance
Drug Usage/Pharmaceutical /Services
o Medication Errors
Environmental and laundry services
Equipment Management (medical and non medical)
Ethics
Findings from resident/ family councils related to resident/ care and services
Human Resources
o Employee satisfaction
o Recruitment and retention
Imaging Services
Incidents/Occurrences
o Elopements
o Accidents and injuries
Infection Control
Interdisciplinary planning of care
Laboratory Services
Medical Care
Medical Records
o Integrity and security
o HIPAA
Nursing Care (includes Rehabilitation/Restorative Nursing Care)
o Weight management
o Skin and wound management
o Hydration management
Nutritional Services
Oral Health
Physician, physician extender, professional and non professional credentialing
Policies and procedures
Quality Measures
Regulatory Compliance
Rehabilitation
Resident/ Activities
Resident/, Family, Physician, Staff, Community satisfaction
Respiratory Health
Qualifications:
- Active TN RN or LPN
- EXPERIENCE in Quality Assurance is a MUST
Salary and Benefits:
- Salary is based on experience
- Medical, Dental, Vision
- Plum Benefits
An Equal Opportunity Employer