What are the responsibilities and job description for the Customer Service and Patient Experience Professional position at CareRite Centers?
Customer Service and Patient Experience Professional:
Are you someone that enjoys helping others? Are you looking to join the healthcare industry and begin your career?
The Riverside Premier Rehabilitation and Healing Center is proud to announce that we are seeking a full-time Concierge Services professional to lead our patient experience team! If you are a bright and extroverted individual with an interest making a difference in healthcare, this may be the right fit for you!
Interested in what we do? Check out our parent company on Instagram! @CareRiteCenters
The Concierge Services Department serves as the liaison between patients, families, and our team members, following patients throughout their healing journey ensuring patient satisfaction and customer service are provided at a level of excellence.
There are also programming opportunities with this position, assisting with our veterans program, snack cart/magazine cart programs, chat groups to allow patients to share their stories and get to know one another, as well as supporting special community events.
We are seeking individuals who are looking to grow in the healthcare field, as well as within our thriving organization; there will be great opportunities for growth. You may be in the running for our Professional-of-the-Year Award, which will be named in May 2023! This year's winner will be gifted a trip to any Four Seasons of their choosing for two, plus $5,000 spending cash!
Customer service skills and an interest in the medical/marketing/administrative field is a major plus.
Days and Hours: Tuesday through Saturday from 11:00 am to 7:00 pm.
Please include a cover letter as to why you would be a good fit for this program.
An Equal Opportunity Employer
Salary $21 an hour
Salary : $21