Senior Analyst, Agency Compensation & Commiss

Senior Analyst, Agency Compensation & Commission OperationsAbout Carepoint

Carepoint is one of the nation's fastest-growing Field Marketing Organizations (FMO), supporting thousands of licensed insurance agents and agencies nationwide. Through strategic carrier partnerships, innovative technology, operational excellence, and dedicated business support, Carepoint helps independent agents and agencies grow their Medicare, ACA, Life, and ancillary insurance businesses.

At Carepoint, our mission is simple: Fostering Growth. Together.

As we continue our national expansion, we are seeking a Senior Analyst, Agency Compensation & Commission Operations to support the management and optimization of commission and compensation processes across our growing distribution network.

Position Summary

The Senior Analyst, Agency Compensation & Commission Operations is responsible for commission reconciliation, carrier compensation analysis, agency hierarchy management, override calculations, compensation reporting, and operational support across all lines of business.

This role serves as a key subject matter expert and works closely with Finance, Contracting, Agency Services, Sales, Carrier Relations, and Operations teams to ensure the accurate administration of commissions and compensation programs.

The ideal candidate will have prior experience working within an FMO, NMO, insurance carrier, MGA, brokerage, or insurance distribution organization and possess a strong understanding of agent compensation structures, carrier commission statements, hierarchy management, and commission operations.

Key ResponsibilitiesCommission Operations

• Review, analyze, and reconcile carrier commission statements across Medicare, ACA, Life, Supplemental, and Ancillary product lines.

• Validate commission payments, overrides, bonuses, and compensation adjustments.

• Research and resolve commission discrepancies and payment issues.

• Monitor and process commission chargebacks, recaptures, and adjustments.

Agency Compensation Management

• Maintain and validate agent, agency, and partner compensation structures.

• Manage hierarchy and upline/downline compensation relationships.

• Support implementation of new compensation schedules, bonus programs, and carrier compensation changes.

• Ensure accurate compensation setup for agents, agencies, and strategic partners.

Financial Analysis & Reporting

• Prepare commission and compensation reporting for leadership teams.

• Analyze compensation trends, revenue performance, and carrier payment activity.

• Develop recurring reports, dashboards, and operational metrics.

• Identify discrepancies, trends, and opportunities for process improvements.

Carrier Reconciliation

• Reconcile carrier commission payments against internal compensation systems.

• Work directly with carriers and internal stakeholders to resolve payment discrepancies.

• Validate enrollment-to-payment relationships and commission accuracy.

• Support commission revenue forecasting and financial analysis efforts.

Systems & Process Improvement

• Maintain commission databases, compensation records, and reporting tools.

• Assist with automation and process improvement initiatives.

• Collaborate with Business Intelligence and Operations teams to improve data quality and reporting capabilities.

• Support testing and implementation of new compensation processes and technologies.

Partner Support

• Assist Agency Services, Sales, and Contracting teams with commission-related inquiries.

• Provide guidance regarding compensation structures, hierarchy relationships, and carrier payment processes.

• Support escalated commission and override inquiries from agency partners.

QualificationsRequired

• Minimum 3 years of experience within an FMO, NMO, insurance carrier, MGA, brokerage, or insurance distribution organization.

• Experience working with commission operations, compensation administration, agency hierarchies, or carrier commission reconciliation.

• Strong understanding of insurance distribution compensation models and override structures.

• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.

• Strong analytical, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience supporting Medicare Advantage, Medicare Supplement, PDP, ACA, Life, or Ancillary insurance products.

• Experience with commission tracking systems and compensation databases.

• Knowledge of Salesforce, Microsoft Access, SQL, Power BI, Tableau, or other reporting platforms.

• Experience working with large independent agency distribution models.

Key Competencies

• Commission Analysis

• Agency Compensation Administration

• Carrier Reconciliation

• Financial Analysis

• Data Management

• Problem Solving

• Attention to Detail

• Process Improvement

• Communication Skills

• Organizational Effectiveness

Compensation & Benefits

• Competitive salary

• Performance-based bonus opportunity

• Health, dental, and vision benefits

• Paid time off and company holidays

• Professional development opportunities

• Career growth within one of the fastest-growing FMOs in the country

Why Join Carepoint?

This role offers a unique opportunity to become a key contributor to the financial and operational success of a rapidly growing national FMO. You will work directly with carrier compensation, agency payment structures, and executive leadership while helping scale the systems and processes that support thousands of agents and agencies nationwide.

Carepoint is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.