What are the responsibilities and job description for the 🗂️ Administrative Assistant (Admin + HR Support) position at Carepod?
Location: Dallas, Texas (Local / On-site required)
Reports To: Business Admin Associate Manager
Type: Full-Time or Part-Time
Carepod is a premium humidifier brand originally designed in Korea, known for our stainless steel water tanks, filter-free system, and elevated design. We operate across the US, Canada, and Australia, with strong seasonal performance in Q4 and continued growth year over year.
As we continue scaling operations in the U.S., we are looking for a detail-oriented Administrative Assistant to support our internal operations and people processes.
We are seeking a highly organized and proactive Administrative Assistant based in the Dallas area to support both administrative operations and HR functions.
This role is critical to maintaining internal structure — from documentation and research to supporting the full employee lifecycle. You will work closely with Operations and Leadership to ensure systems, processes, and people operations run smoothly.
- Conduct research to support business initiatives, vendors, tools, and operational needs
- Manage and maintain structured digital filing systems (Google Drive, Notion, etc.)
- Handle incoming mail: pick up, sort, scan, and distribute important documents
- Track and archive key documents and correspondence
- Assist with general administrative tasks across teams as needed
- Support the employee lifecycle: Onboarding & Offboarding
- Assist with recruitment processes:
- Job posting coordination
- Candidate screening, communication and scheduling interviews
- Maintaining applicant tracking and organization
- Maintain accurate and up-to-date employee records
- Support HR documentation, compliance, and internal processes
- Help coordinate internal communications and team updates
- 2–4 years in administrative, operations, or HR support roles
- Based in the Dallas, Texas area with reliable transportation and availability to go to the office three times per week
- Strong organizational and documentation skills
- Experience supporting HR processes or employee lifecycle functions
- High attention to detail and ability to manage sensitive information
- Proficiency in:
- Google Workspace (Docs, Sheets, Drive)
- Notion or similar documentation tools (preferred)
- Asana or similar project management tools
- Strong written and verbal communication skills
- You bring structure to ambiguity and create systems where none exist
- You are highly detail-oriented and documentation-driven
- You are proactive and take ownership of processes
- You understand the importance of employee experience and operations
- You are comfortable handling both people-related and operational tasks
- You operate with discretion and professionalism at all times
As Carepod grows, strong internal operations and people systems become essential.
- This role sits at the intersection of business operations and HR — ensuring that processes are documented, employees are supported throughout their lifecycle, and the business runs with clarity and organization. Your work will directly enable the team to scale effectively and sustainably.