What are the responsibilities and job description for the Care Center Clinical Operations Manager I position at Carelon Management Services LLC?
Job Description Summary Responsible for providing supervision and leadership to the administrative and non-physician clinical staff of a large care center and may be responsible for multiple care centers. This role within CareMore Health performs the responsibilities of a medical assistant on a limited basis (20% or less of their time). How will you make an impact & Requirements Care Center Clinical Operations Manager I Primary duties may include, but are not limited to: Implements and monitors operational/office policy and procedures. Ensures office processes are efficient, supports the care center, and enhances patient satisfaction and retention. * Analyzes daily office operations and utilization of resources. Maintains appropriate staffing levels and morale. Interacts with regional manager to facilitate office operations to meet company objectives. Conducts monthly staff meetings. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Requirements and Preferred Qualifications: Requires a high school diploma and a minimum of 5 years’ experience in a physician office; or any combination of education and experience which would provide an equivalent background. For the CareMore Health business unit, a satisfactory completion of a Tuberculosis test is required. Four-year college degree and equal related experience. Experience with managed care and Fee-For-Service reimbursement requirements strongly preferred. LPN or LVN preferred. Medical Assistant Certification preferred. Bilingual in English/Spanish preferred * This level serves a larger population size at a CareMore Health Care Center location, may be responsible for multiple CareMore Health Care Centers. Compensation: $58,788K - $87,000K & bonus eligible Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn more about apree health Learn more about Carelon Health Learn more about Elevance Health