What are the responsibilities and job description for the Program Supervisor position at CARELINK COMMUNITY SUPPORT SERVICES?
For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.
About the Role:
This role is responsible for the daily operation of a CareLink programs as well as the implementation of agency mission, values and goals. Individuals working in this capacity are accountable for staff supervision, implementing quality rehabilitative programming and insuring the health and welfare of participants. Program Supervisors are part of the Management Team that work closely with CareLink administration to implement agency policies, procedures, and standards of care. All duties align with the agency’s mission, values, and goals
What You’ll Do:
1. Plan the daily operation of the program.
2. Report all relevant problems and changes to the appropriate CareLink administrative personnel.
3. Assist staff in the planning, coordination, implementation of the day, evening, and/or weekend social and recreational activities for clients.
4. Oversee referrals to the program.
5. Coordinate and develop individual service plans designed to improve the social and self-care skills of clients.
6. Monitor participants medications and special medications.
7. Oversee menu planning and food ordering on a weekly basis.
8. Ensure coverage for each shift.
9. Work additional shifts when needed to assure proper coverage.
10. Demonstrate respect for consumers, families, staff and agency principles
11. Assist staff in their duties when needed.
12. Design and implement services to meet consumer needs.
13. Transports participants as necessary/appropriate.
14. Appropriately supervise all staff, students and volunteers.
15. Provide leadership, example instructions, suggestions, and discipline as appropriate.
16. Monitor client charts on a continual basis to ensure that all treatment plans, progress notes and other materials are current.
17. Provide a thorough and timely orientation to each new employee in the program.
18. Prepare staff assignments.
19. Participate in the development and training of employees to improve their work quality and job knowledge.
20. Assess, teach and supervise staff on an on-going basis regarding their work on individual service plans.
21. Prepare and administer staff introductory and annual performance evaluations accurately, fairly and on time.
22. Conduct staff meetings on a regular basis.
23. Ensure that program/site is in full compliance with all applicable regulations and standards
24. Monitor program expenditures according to budget.
25. Process all necessary paperwork related to participant program status, including admission and discharge information.
26. Monitor and sign-off on all incident reports as needed
27. Participate in on-call rotation.
28. Contribute to Continuous Quality Improvement meetings.
29. Contribute to agency training schedule.
30 Coordinate staff time-off, scheduling, hiring, and time-reporting with Business and Human Resources Departments
Requirements:Qualifications:
Bachelor’s degree in human services field or health and services field required or related field work.
Minimum two years' experience working in mental health required.
Minimum one-year supervisory experience required.
Valid driver’s license required.
Knowledge, Skills and Abilities:
Knowledge of psychotropic medications, their uses and side effects required.
Comprehensive knowledge of methods of psychiatric rehabilitation required.
Ability to make sound judgements regarding the health and welfare of clients required.
Ability to work as a leader and provide training and supervision to staff required.
Strong written and verbal communication skills required.
Motivation, interest and ability to work empathetically with people who have disabilities (mental illness, physical, emotional, cognitive, etc.) required.
Ability to work independently and effectively handle multiple assignments required.
What’s in it for you:
- Robust Health and Welfare Benefits
- Paid Time Off
- Holiday Pay
- 403B with Employer Match
- Employee Referral Programs
- Tuition Reimbursement and more!
CareLink Community Support Services is an equal opportunity employer and abides by all applicable federal and state civil rights laws.
