Virtual Wellness - School Sales Manager - DialCare

Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same — to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team. 

The Virtual Wellness School Sales Manager K12 is responsible for bringing new school clients to our DialCare division, specifically focused on our product designed for schools: Dialogue – Virtual Student Counseling. With DialCare's virtual and telephonic counseling service, our school clients can give their students ages 11 and older access to mental health assistance no matter where they are.

This position will be worked from our office location at 7400 Gaylord Pkwy, Frisco, TX, 75034, three days per week. Up to 40% travel within this role.

You will be accountable for volume of schools on boarded, client satisfaction, and their long-term retention are the factors that indicate success in the role. Building strong relationships with school clients is also paramount to this role. The School Sales Manager will work with schools and districts of all size across the nation.  School Sales Manager will be assigned specific states to focus on for sales.

Education and Experience:

• Bachelor’s degree required
• Previous sales experience working with the K12 market is a plus
• Competencies including Professionalism, Cultural Awareness, Interpersonal Skills, Business Acumen, Communication, and Relationship Management.

Duties/Responsibilities of this position:

• Position requires travel of up to 40%
• Bring on new school clients to the Dialogue program
• Develop strong business relationships with clients, including client entertaining
• Provide initial and ongoing support training to our clients or potential clients in person and/or via virtual presentations
• Identify, assist, and resolve client inquiries and issues
• Create proposals using a template during the sales process
• Identify best practices for program sales
• Advise product operations team of areas of needed improvement in order to advise strategic solutions that will help with success of the program
• Collaborate with clients to maximize usage and involve internal departments when necessary to accomplish client goals.
• Travel - domestically to help train, maintain relationships, attend conferences, assist in training and program presentations
• Utilize CRM and other tools to track leads and progress
• Outbound calling required to generate new leads
• Other job responsibilities as assigned

Qualifications and Skills

• Proven client-facing work experience, or a strong desire and drive to work in a client-facing role is a plus
• Good time management and prioritization skills
• Strong phone skills and determination to meet minimum call volumes
• Organized, self-starter, who can work autonomously without being micromanaged
• Ability to work in an outbound and inbound call environment
• Motivated by client satisfaction
• Service-oriented attitude with proven follow-up skills
• Strong attention to detail
• Above average skills with MS Applications (Excel, Outlook, PowerPoint, etc.)
• Positive team player with excellent communication skills