What are the responsibilities and job description for the Life and Health Insurance Sales Specialist position at Careington?
Careington International’s High-Performance Sales Unit (H.P.S.U) is a specialized team of driven customer engagement specialists that will facilitate the sales experience for prospective members. The Customer Engagement Sales team handles Inbound calls for individual vision insurance plans, dental insurance, and Careington’s fleet of discount plans. H.P.S.U is designed to be the tele sales hub for Careington’s business to consumer marketplace.
This position can be worked remotely, but will require you to reside in one of the following states: Texas, Alabama, North Carolina, Nevada, Florida, or Arizona.
You must have a current Group 1 Life & Health License.
Careington International is a benefit solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same — to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team.
Guaranteed commission is provided during the initial three months of training, in addition to your hourly wage.
Duties & Responsibilities:
- Be a Group 1 Life and Health Licensed Agent with the ability to be Certified for Medicare
- Efficiently handle a large quantity of inbound sales calls
- Work in a fast-paced environment
- Identify opportunities to sell, up-sell, and cross-sell Careington products
- Ensure all phone calls are answered timely and that the caller’s questions are addressed completely
- Maintain a thorough knowledge of all sales campaigns running through the H.P.S.U
- Handle both insured and non-insured sales calls
- Work with team to exceed sales goals set forth by management
Initial Training:
- Duration: 6 weeks
- Schedule: Tuesday to Thursday, 8:00 a.m. to 5:00 p.m. CST
- Location: Remote
Post-Training Schedule:
- Work Hours: 12:00 p.m. to 9:00 p.m. CST
- Days Off: One day off during the Monday to Friday work week
- Saturdays: 9:30 a.m. to 4:00 p.m. CST
Office Attendance:
- Remote
Knowledge, Skills, and Abilities
- Phone Sales Experience
- Strong work ethic
- Exert a high level of energy, drive and enthusiasm and possess a positive attitude while being a team player
- Must be a self-motivator with a desire to add value to the day-to-day operations of the department
- Commission Driven
- Goal Oriented
- Flexibility in scheduling
- Must be able to accurately retain sales campaign knowledge and apply sales tactics that have been learned
- Must have the ability to work independently and with others when appropriate
- Impeccable communication skills – both written and verbal
- Must have professional phone demeanor and superb listening skills
- Must be extremely organized with the ability to effectively manage multiple tasks
- Ability to easily adapt to departmental changes
- Have a strong desire to meet the department’s overall goals
Education, Experience & Software:
- Group 1 Life & Health Licensed Agent
- College degree preferred but not required
- Interest and experience in both inbound and outbound sales calls
- Computer skills and experience with Microsoft Applications
- Ability to be Certified Agent for Medicare