Dockhand / Small Craft Operator

Position Summary

A dockhand greets members as soon as they arrive at the location and offer to assist with their belongings. A dockhand will brief members on the location of safety equipment and getting member vessels underway. Upon the vessel return, dockhand assists members with docking, unloading, and disembarking. A thorough inspection, cleaning, and refueling of the vessel is then completed.

Key Responsibilities

• Provide exceptional customer services to our members.
• Work effectively in all weather conditions, demonstrating adaptability and ensuring tasks are completed with a focus on safety.
• Execute member check-out and check-in procedures by verifying reservation match, requesting member identification, while using the appropriate app.
• Review proper jet ski operation with members (if applicable).
• Maintain professional appearance and adhere to uniform standards
• Carry out routine cleaning duties on vessels, docks, and dock spaces that meet established quality standards for carefree operations.
• Daily reconciliation of vessels. To include verification of asset numbers compared to inventory list.
• Any discrepancies must be immediately reported to direct supervisor, if unavailable, report to the next level.
• Create a positive experience for all members.
• Refuel vessels.
• Ensure safety equipment is available and review location of equipment with members.
• Complete thorough inspections of vessels after each use to report any body, structural or mechanical damage using the appropriate app.
• Trouble shoot minor electrical/mechanical issues and properly document repairs and/or needs.
• Report damages, safety concerns or mechanical issues to Management.
• Follow Dock Guide.
• Make recommendations for schedule needs and adjustments.
• Ensure dockhands are maintaining proper marina relations.
• Review proper jet ski operation with members.
• Report on internal maintenance, supplies and service needs for the dock manager.

Required Experience and Preferred Qualifications

• High School diploma or GED preferred.
• Must be at least 18 years old.
• 1 year experience in dock, warehouse, or marina environment preferred.
• Performing basic and routine maintenance to vessels (change bilge, props, minor maintenance etc.)
• Great Customer service
• Ability to follow safety protocols, and attention to detail.
• Proactive attitude, team player mentality, environmental awareness and emergency response readiness.
• Must be able to lift and carry up to 50 pounds a minimum of 20 yards.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Fernandina Beach, FL 32034 (Required)

Work Location: In person

Salary : $14 - $16