What are the responsibilities and job description for the Onsite Clinical Navigator (Hybrid) position at CareFirst BlueCross BlueShield?
Resp & Qualifications
PURPOSE:
We are looking for RNs in the Washington, DC and Northern Virginia area to be part of our Onsite Clinical Navigator team. The Onsite Clinical Navigator (RN) embedded at a partnering hospital will conduct concurrent review of inpatient level of care, managing the timely and smooth transition from inpatient care to home or other levels of care. Utilizing experience and skills in both care management and utilization management, the Onsite Clinical Navigator will leverage proficiency in established MCG, in addition to administrative/regulatory considerations, to determine medical necessity, appropriate level(s) of care and case management to engage members/enrollees, their families and other support systems in discharge planning. The role will function as a liaison working onsite at the assigned hospital up to 5 days per week and occasional weekend work may also be required, both at management's sole discretion. Such work will be conducted with the hospital care team including case managers, social workers and discharge planners to ensure CareFirst members/enrollees receive the appropriate level of care and partner to address any potential barriers to ensure a safe discharge. Based on hospital assignments and admissions volumes on a week-to-week basis, management may occasionally approve the Onsite Clinical Navigator to perform limited functions telephonically, at its sole discretion. This position may be eligible for a role-specific onsite payment differential, which does not apply to other positions. Bilingual - fluent in Spanish a big plus!
Essential Functions
Education Level: Bachelor's Degree in Nursing OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years clinically related experience working in Care Management, Home Health, Discharge Coordination and/or Utilization Review.
Preferred Qualifications
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Inpatient DRG Telephonic
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
Physical Demands
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
PURPOSE:
We are looking for RNs in the Washington, DC and Northern Virginia area to be part of our Onsite Clinical Navigator team. The Onsite Clinical Navigator (RN) embedded at a partnering hospital will conduct concurrent review of inpatient level of care, managing the timely and smooth transition from inpatient care to home or other levels of care. Utilizing experience and skills in both care management and utilization management, the Onsite Clinical Navigator will leverage proficiency in established MCG, in addition to administrative/regulatory considerations, to determine medical necessity, appropriate level(s) of care and case management to engage members/enrollees, their families and other support systems in discharge planning. The role will function as a liaison working onsite at the assigned hospital up to 5 days per week and occasional weekend work may also be required, both at management's sole discretion. Such work will be conducted with the hospital care team including case managers, social workers and discharge planners to ensure CareFirst members/enrollees receive the appropriate level of care and partner to address any potential barriers to ensure a safe discharge. Based on hospital assignments and admissions volumes on a week-to-week basis, management may occasionally approve the Onsite Clinical Navigator to perform limited functions telephonically, at its sole discretion. This position may be eligible for a role-specific onsite payment differential, which does not apply to other positions. Bilingual - fluent in Spanish a big plus!
Essential Functions
- Works onsite at assigned hospital facility utilizing clinical expertise and critical thinking skills to analyze available clinical information, Electronic Medical Records (EMRs), benefit contracts, mandates, medical policy, evidence based published research, national accreditation and regulatory requirements to aid in determination of appropriateness and authorization of inpatient clinical services. Engages onsite with member, family and providers to identify key strategic interventions, discharge planning and coordination to address members medical, behavioral and/or social determinant of health needs to promote a safe transition to the appropriate level of care and/or home.
- Collaborates with CareFirst medical directors and participates in internal case rounds/discussions to determine appropriate course of action and level of care. While working onsite to make rounds with members and hospital staff, participates in clinical reviews to determine appropriate course of action and level of care. Applies sound clinical knowledge and judgment throughout the review process. Follows member benefit contracts to assist with benefit determination.
- Makes referrals to other care management programs and vendors as appropriate for chronic, long term care coordination.
- Work collaboratively onsite with hospital teams to develop positive working relationships to decrease provider abrasion and improve member experience.
Education Level: Bachelor's Degree in Nursing OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years clinically related experience working in Care Management, Home Health, Discharge Coordination and/or Utilization Review.
Preferred Qualifications
- Knowledge and experience with MCG
- Experience working with Commercial and employer group membership and Medicare/Medicaid enrollees and benefits contracts
- CCM certification
- MCG certification
- Strong interpersonal skills and the ability to engage in a member facing onsite in-person environment while at the same time building relationships and partnerships with hospital care team and alternative care deliver partners to meet member/enrollee needs.
- Strong clinical documentation skills along with the ability to type on a computer keyboard with ease and speed.
- Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and Power Point.
- Strong analytical and problem-solving skills to judge appropriateness of member services and treatments on a case-by-case basis.
- Knowledge of clinical standards of care and disease process and national, evidence based clinical guidelines and hospital operations.
- Knowledge of available community resources and programs.
- Basic understanding of the strategic and financial goals of a health care system, payer organization, health plan and/or health insurance operations (e.g. networks, eligibility, benefits).
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Inpatient DRG Telephonic
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
Physical Demands
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
Salary : $72,216 - $143,429