What are the responsibilities and job description for the Commercial Lines Account Manager position at CAREERXCHANGE®, Inc.?
Commercial Lines Account Manager
Job Type: Full-Time
A well-established insurance organization is seeking an experienced Commercial Lines Account Manager to join its team in the Blue Lagoon area. This position will support a commercial book of business of approximately $1.5 million in premium, with a strong focus on HOA accounts and direct-billed business.
Responsibilities
- Manage and service an established commercial lines book of premium.
- Work directly with the Agent as part of a team that includes another Account Manager.
- Provide day-to-day service and support for commercial clients, with a heavy focus on HOA accounts.
- Handle policy changes, renewals, certificates, endorsements, billing questions, and client requests.
- Manage a significant volume of direct-billed accounts.
- Communicate with carriers, clients, and internal team members to resolve issues and ensure timely service.
- Assist with renewal preparation, marketing, policy review, and account maintenance.
- Maintain accurate and up-to-date client and policy information.
- Provide a high level of customer service while managing multiple priorities and deadlines.
Qualifications
- Commercial Lines insurance account management experience required.
- Experience managing HOA/community association accounts strongly preferred.
- Familiarity with direct-billed commercial accounts.
- Strong knowledge of commercial insurance policies, endorsements, renewals, and certificates.
- EPIC experience is highly preferred.
- Excellent organizational and communication skills.
- Ability to work independently while collaborating effectively with an Agent and Account Management team.
- Strong attention to detail and ability to manage a busy book of business.
Why Join the Team?
- Established commercial book of business.
- Collaborative team environment.
- Direct partnership with the Agent.
Salary : $55,000 - $68,000