What are the responsibilities and job description for the Help Desk / Computer Operator position at CareersUSA?
CareersUSA, a leader in the staffing industry with over 45 years of experience, has another job opportunity for you:
Our Client is seeking a Computer Operator.
Earn a competitive hourly rate at this full-time position, working from 6:45 AM to 6:45 PM OR 6:45 PM to 6:45 AM on a weekly rotation.
The schedule the first week would be Monday, Tuesday, Friday, & Saturday, while the second week would be Sunday, Wednesday, & Thursday for example.
Job Description:
- Provides entry level monitoring and troubleshooting for operating equipment, servers, networks and 24x365 adherences to operational procedures, checklists, policies and national IT Best Practices
- Monitors logical security through use of established tools and procedures and documents issues.
- Performs entry level troubleshooting of network technologies related to IP network devices and backbone transports
- Accurately executes daily operational checklists to ensure that all draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and other system details, system locations/configurations, and internal/external customer requests are completed
Requirements:
- Minimum of a two year technical college degree
- 1 to 2 years of comparable experience
- Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands
- Working knowledge of FTP/SFTP protocols
- Comprehensive knowledge of Microsoft Office suite and PC operating systems
- Customer service experience a plus
- Strong verbal and written communication skills (in particular phone etiquette skills)
- Self-motivated with demonstrated initiative and sense of urgency
- Effective listening skills, ability to organize and plan, attention to detail skills required
- Must be available to work nights, weekends and holidays, 12 hour shifts
- Ability to work autonomously and within a team
Contact Information:
- CareersUSA - National Accounts
- Ph: 561-995-7000 ext. 299 or 561-826-2999
- Ph: 888-925-HIRE (4473)
- E-mail: Please submit your resume through this posting or call for alternatives
Job Types: Full-time, Temporary, Contract
Work Location: In person