Business Navigator

CareerSource Research Coast currently has an opening for a Business Navigator in Martin County Center.

This is a full-time position whose primary responsibility is to build and manage relationships with businesses inside an assigned territory/industry to develop opportunities that will result in long-term career opportunities for area job seekers and sustained economic vitality for those employers, by determining the needs and appropriate service delivery methods.

PRIMARY RESPONSIBILITIES

1. Promotes CareerSource Research Coast (CSRC) programs and services in a designated geographic area to increase customer and community awareness, including but not limited to attending chamber of commerce meetings, economic development functions, civic and community clubs and groups, etc., as assigned. Builds and maintains a collaborative relationship with employers, community and educational partners, stakeholders, and professional trade organizations.

2. Identifies workforce needs and challenges in the assigned territory and effectively communicates information with the Business Services Team and appropriate program staff.

3. Consults with potential and existing customers regarding needs/issues and develops solutions for those needs, including referral to other programs or resources.

4. Initiates and maintains ongoing personal contacts with various business and industry representatives and job placement/training agencies to promote programs for career seeker placement.

5. Conducts case conferences with referred job-ready jobseekers to better understand their skills, experience, and goals in order to connect them to, or develop suitable job and training opportunities.Conducts customer/employer visits in conjunction with other program staff as needed.

6. Continuously expands knowledge of the CSRC’s target industries to communicate with employers and partners within the assigned territory effectively.

7. Identifies industry employers for CSRC’s work-based training opportunities.

8. Develops and executes OJT Agreements in collaboration with the Director of Programs, Career Planners, and Recruiters.

9. Serves as the lead in planning onsite and offsite hiring events in the assigned territory, in collaboration with Career Center Managers and Recruiters.

10. Schedules, coordinates, and participates in employer-focused events designed to bring awareness to resources available to businesses at or in collaboration with CSRC and other partner agencies.

11. Collects success stories and testimonials to assist CSRC in promoting services.

12. Accurately and timely records all relevant data in appropriate management information systems (i.e. Employ Florida).

13. Ensures that programmatic performance goals and objectives are accomplished within prescribed time frames and parameters.

14. Prepares and analyzes monthly and quarterly reports, as required.

15. Maintains up-to-date knowledge of effective workforce development strategies by continuously participating in webinars, conference calls, and training. Remains knowledgeable in all industry and labor market trends in the assigned territory/industry.

16. Performs other duties as assigned.

The ideal Business Navigator will possess the following skills:

1. Demonstrated proficiency in selling goods or services either through cold-calling or scheduled meetings.

2. Extensive relationship management experience with customer/employer/public contact.

3. Experience working in a workforce development/staffing/recruitment environment, a plus.

4. Excellent communication and presentation skills, both one-on-one and in a group setting skills.

5. Skilled in extensive computer usage, data entry, and proficiency in MS Office.

6. Outstanding customer service and interpersonal skills.

7. Excellent organizational and time management skills.

8. Knowledge of the business community.

9. Knowledge of Employ Florida and local labor market information a plus.

10. Must be Workforce Development Professional –Tier 1 certified within the first 6 months of employment.

EDUCATION & EXPERIENCE REQUIREMENTS

1. Minimum of two (2) years of extensive sales and relationship management experience AND

2. Bachelor’s degree in a related field (business administration, marketing, organizational development, etc.) OR

3. Five (5) years equivalent combination of related experience and education, with at least a H.S. Diploma or equivalent.

Job Type: Full-time

Pay: From $57,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you a US Military Veteran?

Education:

• High school or equivalent (Required)

Experience:

• Direct sales: 2 years (Required)

Work Location: In person

Salary : $57,500