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IT Help Desk I

Heat & Controls Limited

• Full-time
• Hayward, CA, US
• 1d ago
  
  

LOCATION: Hayward, CA (Onsite)

Job Duties And Responsibilities

• Provide technical support by phone, email, and in person.
• Diagnose and resolve technical hardware and software issues.
• Troubleshoot and diagnose remote users' connectivity issues involving VPN, email, and internet.
• Configure and deploy new computer systems, including user profile setup.
• Administer mobile devices and provide user training.
• Conduct new employee onboarding, including workstation setup and account access verification.
• Provide printer support, install and update printer drivers.
  
  

Required Education And Experience

• Experience with software installation and workstation support.
• Knowledge of Windows 11, including setup, configuration, and troubleshooting.
• Good verbal and written communication skills.
• Experience with computer imaging and user profile setup.
• Ability to travel up to 5% as required.
  
  

Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!

Heat and Control is an EOE/AA employer committed to workforce diversity.

Submit your resume by clicking "Send Resume" below OR attach your resume in an email with the job title in the subject line to employment@heatandcontrol.com

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