What are the responsibilities and job description for the Technical Business Analyst (Hybrid position) position at Careers?
Purpose of Position and Scope of Responsibility:
The Technical Business Analyst leads technical communication and design efforts with clients as well as creating detailed business and functional documentation for the development and implementation of mTrade software solutions. The successful candidate will work with our engineers to enhance our proprietary software applications. The Technical Business Analyst is a primary technical point of contact for our clients, so precision in communication and strong listening skills are essential, as well as a high degree of professionalism and discernment.
This position serves as the crucial link between mTrade's clients and our development team of software engineers, test engineers, and test analysts. The candidate will play a pivotal role in understanding and translating our clients' business needs into technical requirements, enabling us to develop and enhance our software products.
Principal Responsibilities:
- Build and maintain strong relationships with clients, acting as their primary point of contact for technical issues and software enhancement needs
- Guide users in formulating software enhancement requirements and share updates on new or revised modifications
- Use proprietary software to design and reconfigure bespoke client experiences
- Work closely with the development team to implement creative solutions via the SDLC process
- Provide relevant material to the development and test teams to ensure solutions meet client requirements and data integrity is consistently maintained
- Provide technical analysis and troubleshooting assistance for clients
Traditionally, this role has been successfully filled by candidates who enjoy translating languages (including computer languages and business jargon), and who have the ability to context-switch within their role.