Low Code Application Platform Pega Administrator

Overview

JMA Solutions, LLC, a management consulting firm in Washington DC, is seeking a talented and motivated Low code Application Platform Pega Administrator to develop products using cutting edge technologies as part of a large modernization effort that has significant industry focus.  You will be an integral component of a team of passionate and enthusiastic IT professionals.  The successful candidate will have extensive experience in software development, integration with different systems, software release management, and operations.

Responsibilities:

• The Low-Code Platform Administrator is responsible for the ongoing support of enterprise applications built on low-code platforms, specifically Pega.
• The ideal candidate will have expertise in Pega platform, with a strong understanding of how to build, deploy, and manage business process management (BPM) solutions. 
• Analyze business processes to identify automation opportunities and design robust, scalable, and efficient LCAP solutions.
• Manage the platform environment, including user and group management, access controls, and security settings.
• Handle application deployments across different environments (development, testing, production), working closely with DevOps teams.
• Monitor system performance, perform regular health checks, and identify bottlenecks to ensure smooth operation.
• Apply platform patches, updates, and upgrades in a timely and coordinated manner.
• Troubleshoot and resolve production issues related to infrastructure, networking, and application functionality.
• Maintain accurate and up-to-date documentation for application design, configurations, and administrative procedures.
• Provide ongoing support and mentorship to less experienced developers or citizen developers
• Build and maintain integrations with external systems and databases using APIs, web services, and platform-specific connectors.
• Create and maintain data models, including complex relationships and security rules within the low-code environment.
• Utilize platform-specific testing tools and apply debugging procedures to resolve issues.
• Ensure adherence to design patterns and development best practices for optimal performance, scalability, and security
• Participate in all security meetings and provide valuable insight as they have both built these programs for other organizations and lean on their lessons learned
• Apply knowledge of AI and cognitive services to enhance automation solutions (e.g., OCR, intelligent document processing).
• Conduct thorough testing, debugging, and troubleshooting of LCAP solutions to ensure accuracy, reliability, and performance.
• Monitor and maintain solution post-implementation, resolving any potential issues to ensure smooth business operations.
• Produce process documentation in order to identify mistakes and successes enabling process refinement going forward.

• Typically requires a Bachelor’s Degree in engineering, math, or science and 10-15 years of relevant experience
• Proficiency in designing and developing applications using Pega Platform (PegaRULES Process Commander).
• Expertise in Pega's core features, such as Case Management, Decision Management, and BPM.
• Experience with Pega integrations, including APIs and web services.
• Problem-solving skills and Attention to detail
• Excellent written and verbal communication
• The ability to obtain and maintain a U.S. Suitability/Public Trust Background Clearance
• Strong knowledge of relational databases (e.g., SQL Server, Oracle) and experience with writing SQL queries.
• Familiarity with standard web technologies (HTML, CSS, JavaScript).
• Experience with version control systems, such as Git.

Preferred

• Certification - Pega Certified System Architect (PCSA) or Certified Senior System Architect (PCSSA).

Salary: $72,000 - $135,000 dependent on experience level and location.  JMA offers a full benefits package including vision, health, prescription drug, dental, company-paid life and accidental death and dismemberment, short-term disability, and long-term disability insurance, as well as a 401K retirement plan with a company match.

Join us in building innovative solutions that make a difference! We look forward to seeing how your skills can contribute to our success.

JMA Solutions is an equal opportunity employer and does not discriminate against any applicant or employee based on gender, gender identity, race, ethnicity, religion, marital status, disability, sexual orientation, or any characteristic protected by law. Veterans and individuals with disabilities are encouraged to apply.